Need help really badly

[gregrocker]

I would not use a bloated AV that you have to pay for, as a free lightweight one like Microsoft Security Essentials or Avast gives adequate protections with best performance.

Just be sure to back up your files if you Restore to an earlier time to try to get before the problems. This is a very good way to solve these kinds of problems.

 

[Ash11]

Yeah my boyfriend metion AVAST but they he said the i should use Microsoft essentails. Right now i have mcafee. But as for my question if i do a full systemrestore would it solve the problem or not? or you dunno?

 

[gregrocker]

Avast is fine, as is MSE. MucAfee is the worst possible AV.

It's unclear what you're referring to exactly. Are you proposing to do a System Restore
to a Restore Point created earlier, to try to get before the problem.

Or are you referring to Full Factory Recovery (not Restore) which is run from Win7, using a hotkey at boot or Recovery Disks? This restores the computer to new condition as it came from factory, but with all of the bloatware and useless factory utilties that have better versions built into Win7 - so many tech enthusiasts prefer clean Reinstalling Windows 7 with the Product key on COA sticker to get a leaner install for better performance.

Either way you should make your factory Recovery Disks so you have a backup method if needed, and if you need help running Full Factory Recovery let us know your make and model.

 

[Ash11]

i've had no trouble with mcafee. Yes it a full factory recovery

 

[gregrocker]

Do you know how to run Recovery or have done it before? What is your make/model if you need the instructions? I would run it from Win7 or using the hotkey at boot, but have the disks as a backup.

Back up your files now and gather your program installers.

MucAfee is the worst thing you can impose upon Win7. We solve problems here all the time by having users uninstall it, which is how it runs best.

 

[Ash11]

No i don't but since my bf knows how to do that stuff was going to get him to do it since i worry about doing things to mess up my computer worse then it does. But my question still wasn't answered lol and yes i know i have to back up my files and such.

 

[gregrocker]

What question is it that still needs answering? I am trying to answer your questions as they come.

 

[wanchoo]

I couldn't agree more with Greg that McAfee is amongst the worst A-V Softwares and the free version of Avast A-V is about the best thing that has happened in a long time for Home Users.

It is not a question of whether you have had trouble with McAfee or not, it is a question of what is good and what is bad.

Do you know how to run Recovery or have done it before? What is your make/model if you need the instructions? I would run it from Win7 or using the hotkey at boot, but have the disks as a backup.

Back up your files now and gather your program installers.

MucAfee is the worst thing you can impose upon Win7. We solve problems here all the time by having users uninstall it, which is how it runs best.

 

[Ash11]

IF i do the full restore would it solve the problem. If it doesn't then i guess i have to figure out another way to fix my computer

 

[gregrocker]

Yes it should solve your performance problems to Factory Recover.

However you might be able to solve these problems easier by a Repair Install.

You got your files back via System Restore, correct? So it is some performance problems that you are still trying to solve? Do you know what might have caused these?

 

[Ash11]

yeah the missing files i did get back but msn still doesn't work and my internet explorer is messed up. when i click onit it says a file as been currupted and i forget what the rest says.

 

[Layback Bear]

At best McAffe is malware. I tell you this because we have had many posters with problems caused by McAffe. Those that posted before mean only to help you and removing McAffee is nothing but helpful. If that anti virus hasn't caused you a problem it will.

 

[Ash11]

Well in the year and a few weeks i've had it instilled it has not created any problems for me. But i will remove it and put either AVAST or microsoft essentials. Onless thats the file that has been currpted? why i'm having trouble now some how maybe?

 

[Layback Bear]

I'm I correct in believing you only have one anti virus and on firewall installed. Why now and not before; McAffe problems is one update away.

 

[Ash11]

huh i didn't understand your last post sorry