Need help w Radeon HD5470 after clean windows7 install

Walldiver7

New member
Local time
8:33 AM
Messages
6
I did a re-install of Windows 7 on my HP Dv6t-3000 based on a friend's recommendation to alleviate my problems with SafeSear.ch. This course of action was decided after my recovery disks would not load (hp factory-made disks in perfect condition).

My laptop is now functional again with a few problems. The first problem I want to fucus on is the mute, orange, light. It now stays lit all the time, but does turn the sound on and off. (Curiously, volume adjustment levels are no longer screen visible; I have to hover over the speaker icon to determine volume level now.) Before I ran the new windows 7... I did one thing good; I ran Belarc Advisor and saved the file. I ran it again after the new W7 install and found that my ATI Mobility Radeon HD5470 graphics card (device?) is not present now. When I go over to HP's site, I can find no driver for this card (I'm making the assumption that this has something to do with the mute light issue.). I've run other web searches looking for this driver and haven't found it.

My question is, can I go into my recovery disks and find this driver?
Please keep your responses simple; I'm not a knowledgeable person in this area. I also need to divulge that I had to tear down this laptop to the frame to repair/re-build the screen hinge. That was prior to new W7 install and every functioned after it was reconstructed.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv6t-3000
OS
Windows 7 Home Premium x64
Browser
IE
That laptop has both an Intel HD series video card and the Radeon, needs switched over to the Radeon to see it and install a driver.

Called switchable video (not automatic), but couldn't find details on how it's actually done.
 

My Computer My Computer

At a glance

Windows 7 Ultimate Retail Box (64-bit install...AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was requ...8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo n...Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Fro...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
You are correct; Switchable graphics. Previously, when I put it on charge, a dialog box would come up and ask if I wanted to switch over. That prompt is gone now.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv6t-3000
OS
Windows 7 Home Premium x64
Browser
IE
I would look for a utility on HP's web site to install for the feature, betting that is it, non-standard 3rd party app not part of Windows, so needs reinstalled, probably tiny and autoloaded at startup, once installed.

If the laptop came with any install CDs/DVDs, that app might be on one of them.
 

My Computer My Computer

At a glance

Windows 7 Ultimate Retail Box (64-bit install...AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was requ...8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo n...Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Fro...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
While I was taking your suggestion, I also looked at the drivers for audio again. I found AMD driver that was describing switching between cards. I had skipped over this driver before because it was not labeled "ATI" or anything else familiar. I downloaded it... restarted,... nothing, then went into some type of install wizard for IDE and let it run.... then the orange mute light went OUT! ShaaaaaaaWing!

I took a look at the Device manager and it also showed that the ATI card was back. The mute light and button now perform as expected.... although, I'm not sure if the card is functioning because the audio from music doesn't sound as good as it did before. That may be just me,... at this point. The volume on-screen bar is still not working, so maybe all is not well. I'll be back on here tomorrow; have to hit the sack.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv6t-3000
OS
Windows 7 Home Premium x64
Browser
IE
Back
Top