Need help with bsod chapter 2

[brianzion]

need help with a new batch of bsod

 

[brianzion]

here is my latest

 

[usasma]

Left click once on the first dump file.
Hold down the Shift key and left click on the last dump file
Right click on the blue area and select "Send to"
Then select "Compressed (zipped) folder"

That will compress all the dump files into one folder - and will make it easier for you and for us in the future.

The dumpfiles appear to all be STOP 0x101 errors - more info here: BSOD Index

The most common faults are (in no particular order):
- BIOS issues
- a driver locking up the processor
- hardware failures

More info on the above causes here: http://www.sevenforums.com/crashes-...lock-interrupt-bsod-101-error.html#post356791

CarlTR6 asked you to update drivers in your previous thread. It appears that those drivers still need updating:

fffff880`04de6000 fffff880`04def000   Afc      Afc.sys      Wed Jul 12 01:48:20 2006 (44B48D24)
fffff880`084a0000 fffff880`084af000   nvoclk64 nvoclk64.sys Mon Aug 18 12:00:01 2008 (48A99C81)
fffff880`01117000 fffff880`01122d00   PxHlpa64 PxHlpa64.sys Wed Mar 12 21:58:17 2008 (47D88A39)
fffff880`0209c000 fffff880`020d7000   snapman  snapman.sys  Thu Nov 22 03:19:33 2007 (47453B95)
fffff880`02000000 fffff880`02094000   tdrpman  tdrpman.sys  Mon Nov 12 08:36:33 2007 (473856E1)
fffff880`04e24000 fffff880`04e3b000   tifsfilt tifsfilt.sys Wed Aug 29 08:37:29 2007 (46D56889)
fffff880`020fd000 fffff880`021ad000   timntr   timntr.sys   Wed Aug 29 08:38:23 2007 (46D568BF)

Once you've updated those drivers, please post back with any further BSOD's.

 

[brianzion]

thanks every one

i have been all through the drivers and updated im sure. i have gone to the manufactures web sites i went to intel and they scanned the machine an gave me an update for the intel(r)825657v-2 gigabit network connection. which i installed . ive sent reports to microsoft and they sent me an update to install to do with pointing device. i notice when i update some of them the date does not change just the version. i have been in touch with packard bell and gave them all the errors and will book it in for them to repair i have 5 months warranty left. im just waiting for them to get back to me

 

[usasma]

In particular, you have outdated drivers from Acronis True Image on your system. Either update to a newer version of Acronis - or uninstall the current version.

 

[brianzion]

In particular, you have outdated drivers from Acronis True Image on your system. Either update to a newer version of Acronis - or uninstall the current version.

just got rid of the Arconis

 

[brianzion]

have not seen this one before?

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80066994E0
BCP2: FFFFF8801096BF9C
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
Server information: 44650505-37d1-48b5-a934-d4f21c29b4dd

 

[usasma]

You still need to fix the other older drivers

This error is similar to STOP 0x116. Follow the instructions here: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

 

[brianzion]

im not sure what drivers they are please be patient with me

 

[usasma]

Go to C:\Windows\System32\drivers and rename these files:
Rename Afc.sys to Afc.BAK
Rename PxHlpa64.sys to PxHlpa64.BAK
This will break your CD/DVD writing program(s) - so remember these steps for later on.

Please restrict yourself to posting in one thread only. When I was searching for information on your system I found that you've resurrected the old BSOD thread here: http://www.sevenforums.com/crashes-debugging/92306-help-bsod.html

 

[brianzion]

pc ran ok for 12 hours then another bsod

 

[CarlTR6]

Brian, I have copied my post from the other thread and am pasting it here. Let's work from this thread.

The Saturday dmp is a video error. Direct X is implicated in the crash.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_TIMEOUT_DETECTED (117)
The display driver failed to respond in timely fashion.

The Sunday dmp is another 101 error.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.

Follow USMA"s advice on the drivers. You have got to take care of the obsolete drivers for us to get any where. If you need help with this, just post and ask.

 

[brianzion]

ok i will stay on this thread thanks, well i have been through the drivers and as far as the information the sites and windows have given me i have updated, sometimes the date stays the same but the version changes, i am just looking at the direct x

 

[brianzion]

what i have noticed is when i am moving or working with the mouse it crashes into bsod now i have spoke to trust who have told me that the mouse i have is windows certified (i posted the details in this thread a while back) but they did not say if it is 64 BIT or does this matter? maybe its the wireless stick that the mouse operates from? i have tried to see if there is a update for this from windows using the device manager but it says it does not need a update driver

 

[brianzion]

does this help

 

[brianzion]

im downloading this direct x

Download details: DirectX End-User Runtime

sorry to confuse i have not installed this i have cancelled it because i am not sure

 

[CarlTR6]

I can see that you have made some progress with your drivers. However, the drivers below must be updated, especially those in red font, if you ever expect to achieve system stability.

Afc.sys Wed Jul 12 01:48:20 2006 (44B48D24)
nvflsh64.sys Wed Jan 07 19:10:51 2009 (4965448B)
nvhda64v.sys Fri Jun 26 18:54:59 2009 (4A4551C3)
nvoclk64.sys Mon Aug 18 12:00:01 2008 (48A99C81)
nvstor64.sys Wed Apr 29 21:57:30 2009 (49F9058A)
PxHlpa64.sys Wed Mar 12 21:58:17 2008 (47D88A39)
tifsfilt.sys Wed Aug 29 08:37:29 2007 (46D56889)
timntr.sys Wed Aug 29 08:38:23 2007 (46D568BF)

The nvxxx64.ys drivers are NVidia drivers. Obviously, since you have received a video error BSOD, these are a problem and must be updated. If there are no Win 7 drivers available, it is time for a new Win 7 compatible video card.

PxHlpa64.sys belongs to one of the following programs. This is old software; uninstall the software and find a Win 7 compatible replacement.

Dell Media Experience
Pioneer RecordNow DX
Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
Microsoft Plus! Digital Media/Digital Image Suite
Corel Photo Album
HP RecordNow/DigitalMedia Archive
IBM RecordNow!
Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
Adobe Photoshop Lightroom
Yahoo! Music Jukebox or Roxio
Napster Burn Engine
1CLICK DivxToDVD
OLYMPUS muvee theaterPack
by Sonic Solutions (Sonic Solutions - DVD Burning - DVD Decoder - DVD & Video Editing Software) or VERITAS Software, Inc (Data Center Optimization: Datacenter Management Software, Data Center Software, Data Center Solutions | Symantec).

Afc.sys is a driver for Arcsoft(R) ASPI Shell belonging to the software PPdus ASPI Shell by Arcsoft, Inc. Uninstall this software and replace with with software that is Win 7 compatible. A 2006 driver is way obsolete.

tifsfilt.sys and timntr.sys are drivers for TrueImage File System Filter or Acronis True Image File System Filter or Apricorn EZ Gig II File System Filter belonging to the software Acronis TrueImage FS Filter or Acronis True Image FS Filter or Seagate DiscWizard FS Filter or Maxtor MaxBlast FS Filter or Apricorn EZ Gig II FS Filter by Acronis (www.acronis.com) or Apricorn. There is no doubt that Acronis is a good program; but your version is old. You have already been advised to uninstall and I emphasize that advice. Install the latest version or switch to Macrium Reflect (free).

To uninstall these programs, download and use Revo Uninstaller. You must update NVidia drivers and uninstall your obsolete software if you cannot find drivers with dates of July 13, 2009 or later. Once you have done this, we can truly work on stabilizing your system.

Post back and keep us updated on your progress.

 

[brianzion]

ok thanks i went to the nvidia site and downloaded the latest driver from them already . NVIDIA GeForce GT 220
NVIDIA GeForce GT 220

 

[brianzion]

here is a screen shot of revo show me what programs need to go

 

[brianzion]

here is a driver list