Needing to fully clean out hard drive

Azura

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Since around February this year I had gotten a couple viruses that just wouldn't go away. I had done a factory default restore at that time but the viruses had followed me. I had let it go for months and now I have around 10 to 11 viruses in my hard drive.. Yes, I'm not joking. They're deep in the installation files so I obviously can't just remove them. I have 3 Gateway Recovery Discs and I have no idea if there are also installation discs that I should have before I do this. The Gateway model I have (which is also the type for the discs) is Gateway NV59C.
Does anybody have advice, tips, etc. before I do this and know if I'm supposed to have installation discs as well as my 3 recovery discs? And if I should use all 3 or do I just need to use 1? Any help on this is appreciated.

Edit: It may be important to know that since February I have always gotten the "blue screen of death" and as the viruses multiplied so did the multiple blue screens and crashes before it starts up. Often it'll crash 3 times an average day when starting this up to use. Not sure if that's obvious or important to know.
 

My Computer My Computer

OS
Windows 7 64bit
I have no experience with Gateway, but recovery disks are typically self-contained and do not require any other discs.

As far as I know, they should be numbered, and you would use them in sequence as asked to do by a series of prompts.

An alternative is to do a clean install from a burned disc made with a downloaded legit ISO file. Many here would advise you to do that instead.

But try the recovery disks and see what happens.

Your blue screens may not be fixed by the new installation at any rate.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
This is remote chance that your recovery partition got infected with viruses. If you don't want to take any chances with the HDD, either get fresh recovery disks from another similar machine, or burn a fresh DVD from a reliable ISO image.

After taking a backup of your data, remove all partitions and freshly create new partitions during windows setup, install windows, connect to internet and update the OS using windows update, install a good AV program like MS security essentials, update AV program, scan the system completely, and also scan your backed up data before copying it back to your newly installed system.

Always keep the AV program up to date and do frequent scanning.
 

My Computer My Computer

Computer Manufacturer/Model Number
Toshiba Satellite P775-S7232
OS
MS Windows 7 Ultimate 64-bit SP1
CPU
i5-2410M 2.3GHz (2.9GHz Turbo-Boost) Sandy Bridge 32nm
Motherboard
Toshiba PHRAA ver. PSBY1U-00F003
Memory
4GB+4GB Samsung DDR3 PC3-10700 (1333 MHz)
Graphics Card(s)
Video Intel(R) HD Graphics Family, 1696MB available memory
Sound Card
Realtek High Definition Audio version=6.0.1.6323
Monitor(s) Displays
17.3 " Trubrite TFT LCD, LED Backlit
Screen Resolution
1600x900 32 bit, Native support for 720P content
Hard Drives
TOSHIBA MK6476GSXN
580.614 [GB] partitioned C: 80GB and D: 500GB with hidden recovery partitons.

Spare bay for 2nd HDD but no SATA connector :-(
PSU
Toshiba AC/DC Adapter
Case
Notebook
Cooling
Built-in Fan
Keyboard
Premium Raised Tile keyboard
Mouse
Logitech M215 wireless mouse
Internet Speed
Not fast enough
Other Info
Built-in Harman Kardon speakers with Dolby Advanced Audio, Waves MaxxAudio® 3. HDMI, 1xUSB3+3xUSB2 ports, WebCam, Battery life 4hrs 11mins, 4GB Readyboost SDHC card, WD My Book Essential Ext HDDs 2 TB, 2x1TB, My Passport SE 1TB and WDTV 1st Gen for Multimedia playing on a Sony Wega 32" LCD.
Recent addition to my toys are Asus Transformer Pad TF300T with 32GB onboard sd card + 32GB microsd card.
If I may mention. We have a user problem. When you keep getting infected with that many infections something is wrong. It could be one thing or many things in combination.
1. Choice of anti virus program
2. Choice of firewall
3. User keeping things up to date and doing proper scans
4. Proper use of secondary security programs.
5. Not using u torrents or the like will keep you safer
6. Not using P2P will keep you safer
7. Choice of websites
8. Being careful of what is download and from where.
This list can go on for a long time but I think you all get by drift.
After getting this computer fixed some thought must be given to stopping it from happing again.
Azura if you need help with keeping your computer safer just ask. Their are many here that will help.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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