Network disconnects when computer sleeps & wont reconnect

[2xg]

No worries, for Netgear router here's a general guide on how to change the wireless channel. There's no guarantee that this will resolve your issue. Right now, we're trying everything we can. Perhaps next thing to do is try a different Wi-Fi adapter.

I apologize, I'm not sure what a channel even is. No need to explain it, but if you could just tell me how to use Channel 11. I have my router password, if that's what you are talking about.

 

[GrantEkert]

Channel is set to Automatic. Should I change it to 11?

 

[2xg]

Channel is set to Automatic. Should I change it to 11?

Yes please... Thanks

 

[GrantEkert]

Righto. I changed it.

 

[2xg]

Please let us know if you are still having any disconnection issues.

 

[GrantEkert]

Sure. It seems to be continuing the issue. I may restart my computer before making a final judgement, but it doesn't seem to be fixed. I'm considering a factory reset.

 

[chev65]

With the teredo tunneling not working per the picture from Device Manager, it's very likely there is damage to either the registry or that some system files have been corrupted.

 

[matts6887]

I concur with Chev; some system files have probably been corrupted somehow or there is some damage that was done to the registry somehow. Have you tried to do a system restore to before these disconnections started happening? If not i would probably give that a shot. Click start, programs, accessories, system tools, then system restore and try and see if you can locate a restore point before these issues started occurring. If you try that and that does not help; post back and we can go from there.

 

[GrantEkert]

Unfortunately when I tried to fix this problem on my own, I installed every network driver I could using Driver Easy. In the process, I updated all my audio, graphics, etc. Driver Easy creates a restore point before installing every driver, so I don't have a restore point that exists before the problem started. I would have done that long before if I did.

I'm running an system scan to see if anything will turn up.
.....it said there were no integrity violations.

 

[chev65]

Unfortunately when I tried to fix this problem on my own, I installed every network driver I could using Driver Easy. In the process, I updated all my audio, graphics, etc. Driver Easy creates a restore point before installing every driver, so I don't have a restore point that exists before the problem started. I would have done that long before if I did.

I'm running an system scan to see if anything will turn up.
.....it said there were no integrity violations.

Have you tried right clicking the teredo tunnel adaptor and then choosing "scan for hardware changes" ? Normally that would fix this type of problem unless something else was messed up.

Most of the time just installing a different version of the driver should be fixing this. I'd never trust one of those driver installers.

Check the driver in the link from the Intel site which is dated 12-17-2013
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Wireless+Networking&ProductLine=Intel%C2%AE+WiMAX+Adapters&ProductProduct=Intel%C2%AE+Centrino%C2%AE+Wireless-N+%2b+WiMAX+6150

This same problem comes up all the time but the solutions seem to be different so it's difficult to nail down the exact cause.

 

[matts6887]

Unfortunately when I tried to fix this problem on my own, I installed every network driver I could using Driver Easy. In the process, I updated all my audio, graphics, etc. Driver Easy creates a restore point before installing every driver, so I don't have a restore point that exists before the problem started. I would have done that long before if I did.

I'm running an system scan to see if anything will turn up.
.....it said there were no integrity violations.

Just a piece of advice here: if I were you; i would not go near a program like that called driver easy; as while they claim to update all of your hardware to the latest drivers; a lot of times it ends up doing more harm then good because a program like that will install drivers that while maybe meant to be for a piece of hardware within a component family; it will install a driver for the wrong model; and thats when problems can start to happen. So do yourself a big favor and stay away from them. Only download drivers from a device's company site.

 

[GrantEkert]

Right, thanks.
These are the drivers for my computer but they often report errors whenever I try to install them. Software & driver downloads HP Pavilion dv7-6135dx Entertainment Notebook PC | HP® Support

If you want me to try a specific one, just let me know.

 

[chev65]

Right, thanks.
These are the drivers for my computer but they often report errors whenever I try to install them. Software & driver downloads HP Pavilion dv7-6135dx Entertainment Notebook PC | HP® Support

If you want me to try a specific one, just let me know.

Go with the driver I posted a link to from Intel. It's just over a month old.

You will wan to uninstall any type of wireless connection software that may have been install with the last driver.

 

[GrantEkert]

Which of these should I uninstall?

 

[chev65]

Which of these should I uninstall?

I believe the one with the problem was the Intel Wireless N WiMax 6150
https://downloadcenter.intel.com/Se...duct=Intel®+Centrino®+Wireless-N+++WiMAX+6150

You may be able to fix the Teredo interface by right clicking then "scan for hardware changes" if that doesn't fix it then there are other problems that need to be addressed.

 

[GrantEkert]

I haven't done anything with a teredo tunnel adaptor, if you could tell me how that works.

I don't plan on using any third party programs for drivers anymore.

Would you like me to download/install the 12-17-13 driver?

 

[chev65]

I haven't done anything with a teredo tunnel adaptor, if you could tell me how that works.

I don't plan on using any third party programs for drivers anymore.

Would you like me to download/install the 12-17-13 driver?

Yes, install the latest driver directly from Intel.

But before installing the new driver, check in Add/Remove Programs for any type of wireless connection software that may have been installed with the last driver.

 

[GrantEkert]

These are my programs:

I don't think there is anything to remove. I'll install the Intel driver if you give me the go-ahead.

 

[chev65]

The three Intel software's at the bottom of the page should be uninstalled.

Also uninstall the two different driver installers as they can be problematic.

After that install the Intel driver I linked to for Windows 7 64 bit I'm guessing?

Adobe photo shop might also install something called Bonjour service which should be disabled if it shows up in Windows Services.

 

[GrantEkert]

I uninstalled the bottom 3. What are the "two different drivers?" Also, I didn't see your message telling me what to uninstall from device manager. Should I still go ahead and uninstall that? I'm 64 bit, yes.

Edit:
I uninstalled the bottom 3 from Add/Remove programs. I went to Device Manager and I uninstalled the 2 Intel devices. I restarted my computer and installed the 12/17 driver from Intel, things seem to be working now. I'll keep you posted if the problem is fixed or if it appears again.