NO Audio Output Device is installed.

DG33TL

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Good day everyone!
First time here in the forum and in desperate need of help with my audio.
My audio dissapeared one day and unable to find a fix. I tried re-installing audio drivers and downloaded the lastest drivers from Intel's website and still no solution. Audio in BIOS is enabled and also did BIOS update.
"NO AUDIO OUTPUT DEVICE IS INSTALLED" and missing "Sound, Video, and game controllers" from the device manager.
Maybe a special driver needed? or settings?
Here are my specs:
Windows 7 Ultimate
Intel DG33TL MB using built in audio/video.
Audio chipset IDT.
Help me please please please!!! :cry:
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7
CPU
Q6600
Motherboard
Intel DG33TL
Memory
8GB DDR2-800
Graphics Card(s)
Onboard
Sound Card
Onboard
DG33TL, welcome to the forums.

I would start with updating/re-installing the chipset drivers,

Intel® Driver Update Utility

then see if it shows back in Device Manager, and then install the suadio driver.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Thanks stormy! I will try that.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7
CPU
Q6600
Motherboard
Intel DG33TL
Memory
8GB DDR2-800
Graphics Card(s)
Onboard
Sound Card
Onboard
How do I remove the chipset drivers? Does not shows up in the Add/Remove program. Thanks!!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7
CPU
Q6600
Motherboard
Intel DG33TL
Memory
8GB DDR2-800
Graphics Card(s)
Onboard
Sound Card
Onboard
No need to remove them first, just run the installer and let it do its thing.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Hello Stormy!
I updated to the lastest chipset drivers...still no luck. Still not detecting any "Sound, Video, and game controllers". Maybe older chipset drivers might work? Can I install older chipset drivers and overwrite new ones or remove them first?
Many thanks!!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7
CPU
Q6600
Motherboard
Intel DG33TL
Memory
8GB DDR2-800
Graphics Card(s)
Onboard
Sound Card
Onboard
Hello Stormy!
I updated to the lastest chipset drivers...still no luck. Still not detecting any "Sound, Video, and game controllers". Maybe older chipset drivers might work? Can I install older chipset drivers and overwrite new ones or remove them first?
Many thanks!!


Have you tried these steps? Looks like the issue you are having.

Desktop Boards — Troubleshooting audio issues

Hope this helps!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
WinXP / Win 7 / Win 8.1 64bit Dual Boot
CPU
i7-4770K
Motherboard
Asus Z87-A
Memory
16 gb G.Skill Ripjaws
Graphics Card(s)
on board 4600
Sound Card
On Board Soundmax HD
Monitor(s) Displays
Dell 19" Flat Panel
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Pro 512gb SSD
WD1001 Caviar Win 7 Boot
WD500 Caviar Win XP Boot
2xWD500 Caviar (Raid 0)
WD750 Caviar (Backup)
PSU
Aerocool StrikeX 800w x2
Case
Aerocool Strike X
Cooling
Air
Keyboard
Microsoft Wireless
Mouse
Microsoft Wireless
Internet Speed
Cable
Other Info
Asus 12x Blu-ray writer
Still no luck!! :cry:

Looks like the problem is from an optional Windows update (Intel Chipset drivers). How do I uninstall optional Windows update? It does not shows up in the Add/Remove list.

Thanksssss!!!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7
CPU
Q6600
Motherboard
Intel DG33TL
Memory
8GB DDR2-800
Graphics Card(s)
Onboard
Sound Card
Onboard
Still no luck!! :cry:

Looks like the problem is from an optional Windows update (Intel Chipset drivers). How do I uninstall optional Windows update? It does not shows up in the Add/Remove list.

Thanksssss!!!

This is a real shot in the dark, uninstall your audio drivers, but first... go into the Device Manager and Uninstall any audio drivers, or unknown devices, anything you see that is unidentified (yellow mark) that might be the audio device. Then... go to Control Panel/Programs and Features and uninstall the drivers from there.

Reboot the machine and enter the BIOS, disable onboard audio... let the computer fully boot then Reboot, get into the BIOS and enable onboard audio and see if it's detected.

This sounds like a lot more than it is, should only take a couple of minutes.

Ap
 

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
**PULLING HAIR**...

thanks for the suggestion Aphelion..but still no luck!!
I really don't want to restore but thats my last option...

Anything else I can try??
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7
CPU
Q6600
Motherboard
Intel DG33TL
Memory
8GB DDR2-800
Graphics Card(s)
Onboard
Sound Card
Onboard
Finally gave up and bought a PCI sound card. LOL!! Sound works good!!!
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7
CPU
Q6600
Motherboard
Intel DG33TL
Memory
8GB DDR2-800
Graphics Card(s)
Onboard
Sound Card
Onboard
Probably the best idea. From what I have seen those IDT audio chipsets can be problematic at the best of times, and with the limited support that I have seen for them, a sound card will provide less hassle.

Just for curiosity's sake, which sound card did you get?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
I was able to get my Intel DG33TL motherboard's integrated sound to work. I purchased the used Intel DG33TL motherboard last year to replace a failed board. The Creative Labs Sound Blaster PCI512 (SB0150) sound card worked fine with Windows XP Home 32bit up until yesterday when I installed Windows 7 Home Premium 64bit. I couldn't get the PCI512 software to load, so removed that sound card, followed by turning on all audio features in BIOS. At this point Device manager showed all computer hardware working fine except for IDT Audio, Microsoft Teredo Tunneling Adapter, and the Intel Management Engine Interface. Tired of messing around with Teredo Tunneling Adapter and Intel ME Interface in Device Manager, I disabled them both. Intending to quit fiddling with integrated sound, I used the Control Panel's Programs and Features to remove the IDT Audio driver. I missed the BIOS prompt, but decided to continue back to Windows. After logging in I was startled to hear the "Windows starting" tune from my speakers! The Device Manager's the sound controller simply reads "High Definition Audio Device."
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 64bit
CPU
Intel Pentium Dual CPU E2180 2GHz
Motherboard
Intel Desktop DG33TL
Memory
4GB
Graphics Card(s)
Integrated
Hard Drives
Seagate Barracuda 500GB
WD Caviar SE WD1600JS 160GB
Antivirus
Norton 360
Browser
IE1 11, Chrome 35
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