Solved No Bass on external speakers.

[rikstaparr]

Hi, my external speakers work fine when connected to my MAC and brothers Acer Laptop (Win 7), but when I connect my ASUS laptop (Win 7 64) there is no bass. I have checked for the latest drivers and they are up to date. I have also checked my sound settings in control panel and all looks ok. Any ideas?! Cheers in advance!!!.......

 

[brianzion]

hi and welcome to the seven forums

do you have the realtek manager as in the pic ?

 

[rikstaparr]

Hi, many thanks for the response. No I haven't got it.........

 

[brianzion]

ok so what happens when you plug the external speakers in the headphone jack you get sound but no bass from the speakers do you get treble?

 

[rikstaparr]

Yes, just treble, no bass.

 

[brianzion]

whats the model and name of the laptop you have please i will research for you

go here and click on option 1 and see if/what sound management drivers are for your model http://support.asus.com/download/options.aspx?SLanguage=en&type=1

 

[brianzion]

oh is the output you using the 3.5 jack or usb?

 

[rikstaparr]

Hi, it's 3.5 Jack. I'm at my girlfriends at the mo and the laptop is at home, I will let you know the exact model tomorrow if that's ok please?

 

[brianzion]

No problem have a good evening

 

[rikstaparr]

Hi

It's an ASUS X5D1J, cheers dude!

 

[brianzion]

go here please and choose option 1( i have tried the model number you posted but it does not come back with any results? ) ASUSTeK Computer Inc. -Support- Drivers and Download

UPDATE USE THIS http://goo.gl/Bup9w

 

[rikstaparr]

I've downloaded the latest drivers from the url you have given me and I now have VIA HD Audio Deck available, alas still no bass. I have gone through every setting on the HD Audio Deck and am unable to resolve the issue...........could it be a fault with the laptop itself?

 

[brianzion]

hi
have you a second pair of speakers or a friends pair you could try with the laptop?

 

[brianzion]

Check the device's status using the following steps:

=======

1. Click "Start", input "Device Manager" (without quotation marks) in the Search box, and then press "Enter".

2. Double-click "Sound, video and game controllers" to expand it.

3. Double-click the installed Sound Card to open its Properties.

4. On the General tab, please check the message in the Device Status section.



- Then, if the device is working properly, please follow these steps to check the sound settings:

=======

1. Click "Start", input "mmsys.cpl" (without quotation marks) in the Search box, and then press "Enter".

2. Click the "Playback" tab, choose the default sound playback device, and click "Apply".

3. Double click the output device, on "Levels" tab, check if the sound is mute and then click Apply.



- If the issue persists, please uninstall the sound card by the steps below:

=======

1. Click "Start", input "Device Manager" (without quotation marks) in the Search box, and then press "Enter".

2. Double-click "Sound, video and game controllers" to expand it.

3. Right click on the sound card and then click Uninstall.

4. Restart the computer.

 

[rikstaparr]

Jeez, just responded and it hasn't come on the forum!!!!

Ok, I managed to resolve the issue prior to seeing your last post (I had to dash off to the wife's!!) The resolution was after following your link and downloading the driver. Although I went through the Asus HD program, it was actually bu going to control panel, sound and then playback. I then double-clicked the speakers and I was then given the option to select laptop speakers, external speakers and one other thing (I'm away from the laptop, it's at home, so can't be precise!).....Anyway, when I selected external, it, of course, kicked the bass in.

Many thanks for all your help, it's really appreciated.....

 

[brianzion]

no problem glad you have your bass back