Hello, I am back with a problem that was once before here, but now I have found more evidence of the problem in the events log .
The sound works perfect with exterior speakers plugged in, the sound of the laptop alone is completely dead.
Also the little sounds you get when starting up and opening things.
This next info I found in :
Event Log > Applications and Service Log > Microsoft > Windows > Audio > Operational :
Log Name: Microsoft-Windows-Audio/Operational
Source: Microsoft-Windows-Audio
Date: 6/12/2015 9:12:24 AM
Event ID: 4
Task Category: None
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: thelma-PC
Description:
The Windows Audio Device Graph Isolation process (audiodg.exe) has terminated unexpectedly.
Process Exit Code : 0x0x80070005
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Audio" Guid="{AE4BD3BE-F36F-45B6-8D21-BDD6FB832853}" />
<EventID>4</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2015-06-12T07:12:24.529029700Z" />
<EventRecordID>14</EventRecordID>
<Correlation />
<Execution ProcessID="920" ThreadID="4072" />
<Channel>Microsoft-Windows-Audio/Operational</Channel>
<Computer>thelma-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="dwAudioDgTerminationCode">2147942405</Data>
</EventData>
</Event>Log Name: Microsoft-Windows-Audio/Operational
Source: Microsoft-Windows-Audio
Date: 6/12/2015 9:12:24 AM
Event ID: 4
Task Category: None
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: thelma-PC
Description:
The Windows Audio Device Graph Isolation process (audiodg.exe) has terminated unexpectedly.
Process Exit Code : 0x0x80070005
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Audio" Guid="{AE4BD3BE-F36F-45B6-8D21-BDD6FB832853}" />
<EventID>4</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2015-06-12T07:12:24.529029700Z" />
<EventRecordID>14</EventRecordID>
<Correlation />
<Execution ProcessID="920" ThreadID="4072" />
<Channel>Microsoft-Windows-Audio/Operational</Channel>
<Computer>thelma-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="dwAudioDgTerminationCode">2147942405</Data>
</EventData>
</Event>
Perhaps this makes sense to one of you experts ?
If you have a bit of time, can you please look at this problem for me,
Thanks in advance,
The sound works perfect with exterior speakers plugged in, the sound of the laptop alone is completely dead.
Also the little sounds you get when starting up and opening things.
This next info I found in :
Event Log > Applications and Service Log > Microsoft > Windows > Audio > Operational :
Log Name: Microsoft-Windows-Audio/Operational
Source: Microsoft-Windows-Audio
Date: 6/12/2015 9:12:24 AM
Event ID: 4
Task Category: None
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: thelma-PC
Description:
The Windows Audio Device Graph Isolation process (audiodg.exe) has terminated unexpectedly.
Process Exit Code : 0x0x80070005
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Audio" Guid="{AE4BD3BE-F36F-45B6-8D21-BDD6FB832853}" />
<EventID>4</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2015-06-12T07:12:24.529029700Z" />
<EventRecordID>14</EventRecordID>
<Correlation />
<Execution ProcessID="920" ThreadID="4072" />
<Channel>Microsoft-Windows-Audio/Operational</Channel>
<Computer>thelma-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="dwAudioDgTerminationCode">2147942405</Data>
</EventData>
</Event>Log Name: Microsoft-Windows-Audio/Operational
Source: Microsoft-Windows-Audio
Date: 6/12/2015 9:12:24 AM
Event ID: 4
Task Category: None
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: thelma-PC
Description:
The Windows Audio Device Graph Isolation process (audiodg.exe) has terminated unexpectedly.
Process Exit Code : 0x0x80070005
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Audio" Guid="{AE4BD3BE-F36F-45B6-8D21-BDD6FB832853}" />
<EventID>4</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2015-06-12T07:12:24.529029700Z" />
<EventRecordID>14</EventRecordID>
<Correlation />
<Execution ProcessID="920" ThreadID="4072" />
<Channel>Microsoft-Windows-Audio/Operational</Channel>
<Computer>thelma-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="dwAudioDgTerminationCode">2147942405</Data>
</EventData>
</Event>
Perhaps this makes sense to one of you experts ?
If you have a bit of time, can you please look at this problem for me,
Thanks in advance,
My Computer
At a glance
windows 7 professional 64 bitCPU Genuine Intel (R) CPU [email protected]RAM 3 GBToshiba MK2555 GSX ATA
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP Presario CQ70
- OS
- windows 7 professional 64 bit
- CPU
- CPU Genuine Intel (R) CPU [email protected]
- Motherboard
- APCI x 64 - based PC
- Memory
- RAM 3 GB
- Graphics Card(s)
- Toshiba MK2555 GSX ATA
- Sound Card
- Conexant High Def Smart Audio 221,
- Monitor(s) Displays
- monitor Generic PnP.
- Screen Resolution
- ?
- Hard Drives
- HDAUDIO Soft Data Fax Modern with smart CP
- PSU
- ?
- Keyboard
- Standard PS/2 keyboard
- Mouse
- PS/2 Compatible mouse
- Antivirus
- Hyjackthis and Superanti spyware, Mamb Ccleaner
- Browser
- Google Chrome
) for me and taking your time to look at my problem.
