Not able to receive of send mail

[mahipat]

I have been using Outlook Express for receiving and sending mail and was having no problem since past 5 to six days the following msg is displayed, have deleted and re added the account, shut the norton and tried.

Unable to send or receive messages for the Sancharnet (mahipat) account. The connection to the server has failed.
Server: 'nmma.sancharnet.in'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10013
Tried deleting account
Please help.

 

[Keithuk]

How on earth are you using Outlook Express on Windows 7. I use Outlook Express 6.0 on my WinXP and it works great but they don't do Outlook Express for Vista/Win7/Win8.

I tried copying the folder over and registering the dll's but when run its says something like Outlook Express is not made for this operating system.

I do have Microsoft Office Outlook 2003 (I know its old but I hate the newer Office with stupid pictures) on my laptop and that works. I really wish Outlook Express was available.

They recommend Windows Live for emails.

The strange thing is I also have Microsoft Office Outlook 2003 on WinXP but I don't use it. I only use it to import emails and contacts then save them as pst files then copy these over to my laptop.

 

[mahipat]

I have been using win 7 home premium 64 bit for past 2 1/2 years alongwith office 2010, the outlook express opens as windows mail 2011. I am able to send msgs but can not receive them. The error that appears is quoted in the last post. I even tried to download msgs thru outlook 2010 there too was unable to download.

 

[Slartybart]

Make sure the account is configured correctly

http://mail.bsnl.in/mailbsnlfaq/index.htm;jsessionid=TUeH9jMxUm_wloYjIu?l=en-US&v=bsnl

Manually configure the account, select POP3 as the protocol

Display name: Enter your name
Email address: Enter your full email address ([email protected])

Servers
Incoming mail (POP3, IMAP or HTTP): mail.bsnl.in
Outgoing mail (SMTP): smtp.bsnl.in
Make sure My server requires authentication has a check in the box
choose Use same settings as my incoming mail server

Account name: Enter your full email address ([email protected])
Password: Enter your email password

Incoming Server (POP3), the port number should be set to 110
Outgoing Server (SMTP), the port number should be set to 25​

 

[Keithuk]

Well you using the wrong terminology Outlook Express isn't Outlook as I've stated.

 

[Slartybart]

mahipat,

I might have posted the wrong configuration. I'm not familiar with BSNL - it appears that Sancharnet is a separate service.

According to the information I just found, the servers and eMail address would need to be changed

Know your incoming mail server - I think this is based on your location.

Your New Incoming (POP3) Mail Server will be:

nmma.sancharnet.in
-- or --
nmma.bsnl.in

wmma.sancharnet.in
-- or --
wmma.bsnl.in

smma.sancharnet.in
-- or--
smma.bsnl.in​

Know your outgoing mail server

Your New Outgoing (SMTP) Mail Server will be:

nmra.sancharnet.in
-- or--
nmra.bsnl.in

smra.sancharnet.in
-- or --
smra.sancharnet.in​

I used nmma.bsnl.in in my examples, since that's what you posted in post# 1.
Also note that the SMTP server is different from the POP3 server - staying with the nm locale, I used nmra.bsnl.in for the SMTP server.

The website is a bit confusing due to the localized server names - it is not consistent and uses nm as the POP3 and sm as the SMTP. Of course I could have it all wrong

Email address: Enter your full email address (username@nmma.bsnl.in)

Servers
Incoming mail (POP3, IMAP or HTTP): nmma.bsnl.in
Outgoing mail (SMTP): nmra.bsnl.in
Make sure My server requires authentication has a check in the box
choose Use same settings as my incoming mail server

Account name: Enter your full email address (username@nmma.bsnl.in)

http://data.bsnl.in/wps/portal/!ut/.../wps/wcm/connect/migration/SF_Faq/SancharNet/

 

[mahipat]

Thanks all for ur help and advise. Had to contact the ISP sum thing was wrong at their Server end and they rectified it now I am receiving the mails. Thanks again.

 

[Slartybart]

Thanks all for ur help and advise. Had to contact the ISP sum thing was wrong at their Server end and they rectified it now I am receiving the mails. Thanks again.

Glad you got it sorted mahipat - those darn ISPs

When you get the chance, please mark your thread as solved - thanks

Bill
.

 

[mahipat]

Solved Thanks all

The issue has been resolved Thanks all.