Office 2010 Pro Plus will not install on Win 7 Pro x64

[eZAK]

Hello all,
I have been trying for the last couple of days to re-install an HUP Office 2010 Pro Plus on a new install of Win 7 x64.
I switched from XP where Office worked fine.

When I first tried it I received the error code 1920 (osppsvc).
So, after searching numerous MS help and support sites, and trying various so called fixes,

I'm now getting; Error: 1402 Set Up Can Not Open Registry Key
UNKNOWN\Components\88B79139D4D5BA9498A091EECE8E3D8B\00004109A20000000100

Let me know what you think and how I can fix this situation.

Thank You!

 

[Arc]

Hello and welcome, eZAK

Probably the previous installation left some leftovers in your system. You may Download Office 2010 Removal Tool and let it a try.

 

[eZAK]

OK Arc,
I just tried that. It's a No Go!

S.O.S.

 

[seavixen32]

Are you trying to install the 32-bit version of Office Pro Plus or the 64-bit version?

If it is the latter, the following applications will block the Office install:

Microsoft Excel Viewer

Access database engine of Microsoft Access 2010

Microsoft Office 2010 (Click to run)

Microsoft Office 2007 Compatibility Pack

Source: http://technet.microsoft.com/en-us/library/ee681792.aspx#BKMK_BlockingApps

 

[eZAK]

Are you trying to install the 32-bit version of Office Pro Plus or the 64-bit version?

If it is the latter, the following applications will block the Office install:

Microsoft Excel Viewer

Access database engine of Microsoft Access 2010

Microsoft Office 2010 (Click to run)

Microsoft Office 2007 Compatibility Pack

Source: 64-bit editions of Office 2010

I don't know exactly what version it is trying to install.
It auto runs when disk is installed.


I don't think that there could be any left over apps do to the clean install of Win 7

 

[Britton30]

there are some steps here that may help out. Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.

 

[eZAK]

OK, re-tried that. Same 1920 again!

 

[WindowsStar]

Download CCleaner and run the registry clean part. Delete all enteries that are realated to Microsoft Office. -WS

www.ccleaner.com

 

[eZAK]

WinStar, I have that on my PC already and have ran it before.
I ran the Reg part again and it did have some MS Off. in there.
Deleted, tried to install Off. 2010 again.....
Stopped.....
Error code 1310, Error writing to file
C:\ProgramFiles\common files\microsoftshared\officesoftwareProPlus\OSPPC.DLL


That's it for me today, Se you guys tomorrow.

 

[WindowsStar]

Run CCleaner again and also delete C:\ProgramFiles\common files\microsoftshared folder and all its contents (just the MicrosoftShared folder). Make sure you are do the install with RunAs Administrator or/and UAC off. -WS

 

[Infinite]

Try Windows Installer CleanUp Utility Download - Softpedia to remove it.

 

[Irene]

Check through this Microsoft Article - you could try the 'easy' option with the MS Fix-it' button under the Resolution section:
You receive an error message when you install an Office program or open an Office program or document
.
.

When you install a Microsoft Office program, you may receive one of the following error messages during or at the end of the installation process:Error 1401: Setup cannot create Registry Key


Error 1402: Setup cannot open Registry Key


Error 1406: Setup cannot write the value to the registry key


The error message that you receive lists the registry subkey that is causing the error to occur.

After the installation, you may receive the following error message when you try to start your Office program:Microsoft program has not been installed for the current user. Please run setup to install the application.


Note that program is the name of the Office program that you are trying to start.

 

[eZAK]

W.S.,
Ran CCleaner again, deleted MicrosoftShared, and ran as Admin.

Do not know what UAC is.


Infinite,
Ran the clean up.


Irene,
That 'MS-FixIt' does not pertain to OFF. 2010
(ps. Is your avatar a pic of you or Jackie O ?)

 

[Infinite]

UAC is User Account Control, it displays a warning when sysytem files are modified or deleted.

http://www.sevenforums.com/tutorials/299-user-account-control-uac-change-notification-settings.html

 

[eZAK]

! S. O. S. !

 

[seavixen32]

I'm just wondering if your Office DVD has a problem i.e. cracked or dirty. If so, you can get it replaced.

How to replace Microsoft software or hardware, order service packs, and replace product manuals

You might also want to copy the Office files to a new folder on your hard drive, and then try installing it from there.

Also, it will probably pay you to right-click the installer first and choose Run as Administrator.

 

[WindowsStar]

I'm just wondering if your Office DVD has a problem i.e. cracked or dirty. If so, you can get it replaced.

How to replace Microsoft software or hardware, order service packs, and replace product manuals

You might also want to copy the Office files to a new folder on your hard drive, and then try installing it from there.

Also, it will probably pay you to right-click the installer first and choose Run as Administrator.

+1

 

[eZAK]

I have ruled out the DVD disk as the cause.

I went back to the original download link and tried to install it from there.

Same Results!

And Yes I did try running it as Admin.

 

[seavixen32]

Have you copied the DVD to your hard drive as I suggested and tried installing from there?

 

[Irene]

Irene,
(ps. Is your avatar a pic of you or Jackie O ?)

It is me, myself.
However, I must admit that it was me at the age of approximately 29 years of age ...

... I am now 65, pushing 66 (in March)

But...
I can still close my eyes and feel exactly the same!
I still desire clothes and shoes (very short skirts and extremely high heels), which would look hideous on me in my present 'condition'!!