Solved Outlook 7. email fault

maurylen

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W7 - M S Outlook 7 - haven't been able to send emails for the last 5 days, inbox okay deletes okay just (i think) sending is the problem - my email client is "Spark" New Zealand. Can anyone help me to get this repaired please?
 

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unknown
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Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
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ASROCK N68-VGS3 FX
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3840Mb usable installed memory
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(display?) NVIDIA GeForce 7025/NVIDIA nforce 630a
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500.00Gb usable hard drive capacity
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Avast
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Firefox & IE 8
You probably need to reset your account details in the Outlook set up. Contact "Spark" by phone & they should help you with how to set up your email account.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
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Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
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NVIDIA High Definition & Realtech High Definition Audio
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2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
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Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
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Corsair VS450
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Codeng
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PSU fan & CPU fan
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Wireless 3G. 3mg down & 550kb up.
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MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Ranger4, thanks for that but have been in contact with Spark, they won't touch MS - BUT - I've just done a system restore and eureka!! it seems to've fixed the problem. Still have my fingers crossed. I wonder if there were any faulty updates recently. Thank you once again - NZ
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
unknown
OS
Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
CPU
AMD Athlon 11 X2 270 3.40Gh
Motherboard
ASROCK N68-VGS3 FX
Memory
3840Mb usable installed memory
Graphics Card(s)
(display?) NVIDIA GeForce 7025/NVIDIA nforce 630a
Hard Drives
500.00Gb usable hard drive capacity
Antivirus
Avast
Browser
Firefox & IE 8
Thanks for getting back & glad to hear you seem to have it fixed. Spark aren't being very helpful seeing as Outlook is probably the most used email program.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
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