Please help

krayzy

New member
i brought brand new alienware pc a month ago.

ive been playimg phantasy star online 2 and starwars the old reoublic, most of the time its ok but sometimes every few days i get this error. any ideas? plz help

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007570150
BCP2: FFFFF8800822EB10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 

My Computer

Computer Manufacturer/Model Number
alienware
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Motherboard
Alienware 07JNH0
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
(1) NVIDIA High Definition Audio (2) Realtek High Definiti
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ATA WDC WD10EALX-759 SCSI Disk Device
new info

heres log and ive added my specs

ty
 

Attachments

My Computer

Computer Manufacturer/Model Number
alienware
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Motherboard
Alienware 07JNH0
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
(1) NVIDIA High Definition Audio (2) Realtek High Definiti
Screen Resolution
1280 x 720 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ATA WDC WD10EALX-759 SCSI Disk Device
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.

fffff880`0789b000 fffff880`083bc000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Fri Nov 30 21:24:02 2012 (50B97852)

pso2.exe - This application is interfacing with the display driver and causing a double fault in the display driver above.

Either check to see if there's a display driver update and/or an update for PSO2.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
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