Possible Driver Failure, BSOD After Login

bolharr2250

New member
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8:33 AM
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Hello Everyone! So I have a friends computer, and it apparently BSOD's after it shows the welcome screen, he logs in, and then after the desktop appears, POOF! There goes the BSOD. It lasts for about 2 seconds before it dissapears.

We can boot into safemode, and I did a scan (attatched) that has all drivers, programs, and BSOD reports if that helps. No hardware was changed recently, and no software added.


Here is the report: https://www.dropbox.com/s/txyiqj57b2gdham/hardworldscan2.pdf?dl=0

Photos of the BSOD:
https://www.dropbox.com/s/3wqu71qh5thpyvo/20151114_174405.jpg?dl=0
https://www.dropbox.com/s/clhkhm4n0re1m1d/20151114_174407.jpg?dl=0
https://www.dropbox.com/s/mibpa0mgulldvs8/20151115_042844.jpg?dl=0
https://www.dropbox.com/s/3l45ntb6wtbkjba/20151115_055720.jpg?dl=0

Thank you so much!

EDIT: DM Log is attatched

EDIT: The two main services that we are running into issues with are

tunnel.sys
amdk8.sys
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
64 bit Home Premium
Antivirus
Malwarebytes
Browser
Chrome, IE, Firefox
Ok so update. We cleaned inside of the case and it was pretty dusty, but that didnt effect anything. We are currently running hardware checks to try and see if that is the problem. Thanks for the views so far guys!

Most of the BSODs are still related to tunnel.sys

We updated the drives using SnappyDrivers, and rolled back to before it happened. We went past the reccomended MS restore point, which was just about when it happened. But we rolled back before even that, so we should be fine right?

We want to do a clean install of Windows 10 at this point, the free option. Is there any way to do this in safe mode?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
64 bit Home Premium
Antivirus
Malwarebytes
Browser
Chrome, IE, Firefox
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