Problem: Autocheck program not found - skipping autocheck"

[greenlight]

About a month ago, I had a Windows 7 bootup problem, and a window popped up asking for my Windows 7 Pro OA product key, which I dutifully typed in from the bottom of my HP Pavillion DV6. It then booted up normally but has ever since during boot up caused a black screen with white lettering to appear that says "autocheck program not found - skipping autocheck", which it lists twice on two contiguous lines, BUT still proceeds to bootup normally after that. In addition, at shutdown, ever since it now always installs 2 Windows updates, no matter when or how often I shut it down during the day. My wife has a near identical machine and system, and she never gets the updates near as often, nor sees the autocheck message, so it must be related to the product key request incident.

These are nuisances and consume my time waiting longer for bootups and shutdowns.

Suggestions that I've read in this forum include:

1) using the Windows 7 dvd to boot from the dvd and perform startup repair at least three times in a row

2) using the bootrec.exe tool in the Windows Recovery Environment

3) clean up the registry - not sure how to do this from the thread I read.

Any other suggestions?????

Many thanks to all,

Greenlight

 

[Jacee]

Do you have, or did you have Norton/Symantic on that machine?

 

[greenlight]

Thanks for responding, Jacee. Yes, Norton Internet Security 18.5.0.125

 

[youllbelost]

Hi greenlight,

I found this article on Microsoft Answers.

You may try to run a check disk for the drives and let it repair them.
1. Click Start, type cmd in the Start Search box, right-click cmd.exe in the Programs list, and then click Run as administrator.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
2. At a command prompt, type the following command, and then press ENTER:
Chkdsk /R X:
Note: In this command, X: is a placeholder that represents the drive letter of the volume that you want to check.
3. Press Y when you are prompted to check the disk the next time that the system restarts.
4. Close all applications, and then restart the computer.
Note: During the restart process, Windows checks the disk for errors, and then Windows starts.
5. After the computer restarts, repeat steps 1 through 4 for the other volume, and then rerun the backup operation.
For more additional information follow the link given below.
Check a drive for errors
Check a drive for errors

If that does not help you may check the link given below which talks about the rebuilding of the Boot files run the rebuildBCD command and check if that helps.
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

After more reading i got that it is because of problems occurring in partitions.
Please post the snapshot of Disk Management here.

YBL

 

[greenlight]

Thanks, YBL. This is helpful and worth an attempt.

I'm not smart enough to know what you meant by "Please post the snapshot of Disk Management here".

 

[Bare Foot Kid]

Hello greenlight, welcome to Seven Forums!

   Note

In the Windows start menu right click computer and click manage, in the lower left pane of the "Computer Management" window that opens click disk management and post a snip of that.

How to Upload and Post a Screenshot and File in Seven Forums

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[Jacee]

Here is another article to read Autocheck Program Not Found: Skipping Auto-Check | eHow.com

 

[greenlight]

Okay, here are the disk management details. Looks healthy.View attachment Disk Management.docx

 

[greenlight]

Thanks, Jacee. Will read all this later tonight. Many thanks.

 

[Jacee]

If you haven't paid for Norton, uninstall it with the removal too:
Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

Then install Microsoft Security Essentials https://www.microsoft.com/downloads...FamilyID=e1605e70-9649-4a87-8532-33d813687a7f

 

[greenlight]

Thanks, Jacee. I will consider your suggestion, after I've tried some of the others. Since I have been a Norton customer for many years and am used to the menus and screens, I'm a bit reluctant to make such a change as you suggrest at this point in my life. Thanks so much for responding. Best Regards, Greenlight

 

[mrsdoyle]

I had the same problem and this solution was not too difficult to follow. it works.

Operating system comes up with Blue Screen Error: Stop c000021a - Ask the Core Team - Site Home - TechNet Blogs