pumhijackho issue

Alright Cottenball i did as you said but i ran a MB scan and it was still there. I ran Hijack this again and now it's showing this.




On another note, Bitdefender didn't work out, for some reason it doesn't seem to work right and i'm always having trouble understanding it.

I went back to Avast free.

I believe Britton 30 is right about that Hijack thing being dormant on my system and it just becomes active after a while. I need to figure out what files to delete to permanently get rid of it.

Maybe an offline rescue disk. The Bit Defender rescue scan never worked because it was never able to connect to the server and showed error no matter what i did.
 

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My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
herbc,

Just do what it says for Vista...right-click and select: Run as Administrator
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
herbc

Try running HijackThis inside Safe Mode .

To get into safe mode . While the PC is booting up tap on the F8 key until you are in the Advanced Boot Options screen using the down arrow keys on the keyboard go to Safe Mode and press <enter> . You will see a bunch of white font going down the screen . Logon to your account click yes on the Window inside save mode .

Now try to open HijackThis again .
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I got it to run inside safe mode but the IE policies was not there since i deleted it earlier. However i'm convinced it's dormant on my system because my google homepage is not showing what it usually does, there are different websites that i have never seen before.

I also just noticed this little dialog box in the upper left portion of the screen when first logging in. It says either setting up personalized settings for web platform customizations or it says removing personalized settings for web platform customizations .

Maybe i should try an offline rescue disk, i don't know anymore.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Can take a look before Windows starts…

Need some info from you:
Do you have the Repair your computer option in the Advanced Boot Options menu?


To find out:
Restart the computer.

As soon as the BIOS is loaded begin tapping the F8 key until the Advanced Boot Options menu appears.
Is the Repair your computer option listed?


If you do not have the option, do you have your Windows installation CD/DVD available?

And last, do you have a USB flash drive available, and access to another computer that is not infected?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
I have the advanced boot options because i use safe mode to do scans. I do not have original Win 7 disks and i don't really have access to a clean pc, i would need to take it to a repair center.

Is there any other options?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Is the Repair your computer option listed in the Advanced Boot Options menu?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
An ol' eMachines
OS
Windows 7 Home Premium
Internet Speed
Fine for me...I'm retired!
herbc

Here is a legit Windows 7 Home Premium SP1 64-bit . ISO file

Click the download button
Download



Download the ISO on a clean PC if possible .
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
herbc

Here is a legit Windows 7 Home Premium SP1 64-bit . ISO file

Click the download button
Download



Download the ISO on a clean PC if possible .


Is that the same link as i used(digital river)? If it is then your saying i should find a clean pc and make a copy and use it on the effected pc? Won't the malware get into the clean iso file from the effected pc as soon as i attempt to reinstall?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Alright a quick question, if i had a Win 7 iso file burned on a definitely clean computer and used it to reinstall Win 7 on an infected computer would the infection be able to get on to the dvd that was definitely clean when i started to use it.

In other words, is a initially virus free Win 7 iso disk safe to use for future re install's if i chose to do so? Thanks
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
No, a malware/virus can't infect a CD/DVD, but could hop in a USB flash stick. I would however, recommend a complete wipe and reformat of the the suspected HDD.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
Thanks Britton, when you say a complete wipe do you mean formatting the entire drive or using a program like Dban ? Is just formatting the drive enough to get rid of rootkits and their variants or is it necessary to use a program like D ban for rootkits and bootkits?

The last question i have is about the Win 7 iso file itself. Should you download a new Win7 iso file every once in awhile or it is pretty much identical regardless of age.

Thanks everybody
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
Dban is a good choice with multiple overwrites, formatting doesn't wipe the drive.

I think the current w7 SP1 iso will be the last ones.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
herbc

Windows 7 only as SP1 so the link you downloaded the ISO from is dated with the Service Pack . If you want you could manually add the updates to the ISO and then burn the ISO

You could use DISM to add the updates and use isoimg to create the custom iso file
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
The links that were provided to me were not current ? So i need to download again i guess, any updated link you can provide?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
The link inside the OEM CLEAN INSTALL tutorial written by gregrocker has Service Pack 1 . If you want more current that would have to be done manually adding the updates to the disc .
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Thats the link that i downloaded a few times without success at first but you guys said sometimes it takes a few downloads for a burn to be successful. I finally got it to burn successfully the other day so i'm good right?

I'm a bit confused because that download was from Gregrockers tutorial and had sp1, are there new things i need to add now?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
asus U56E
OS
win 7 64 Home edition
CPU
2430 i5 intel
Motherboard
?Asus
Memory
6
Graphics Card(s)
imtegrated
Sound Card
Microsoft
Hard Drives
WDC WD6400BPVT-80HXZT3 ATA Device
Antivirus
Kaspersky trial AV 2014
Browser
chrome
No, you don't need to add anything now. You will have the updates ti grab after the install.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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