Hello everyone, this is my first time on this forum.
I recently built my own computer but have been getting random BSOD. They happen randomly while doing nothing in particular, every few hours. I couldn't figure out the problem so I sent my PC to best buy geek squad. After over 2 weeks (they said it would be 8 days) I got it back and still BSOD. They reinstalled windows 7 (which I also already did) and said it was a bad driver, the graphics card radeon 7900 catalyst driver. That obviously wasn't it since it crashed four hours after getting it back.
Most crashes said "system service exception", BCCode 3b. One said "IRQL less than or equal". Looking at BlueScreenView it says it's caused by ntoskrnl.exe, but I don't know where to go from here. I have done a memory test and there were no errors.
I attached the crash dumps after I got my PC back from the geek squad. I was hoping you could look at the crash dump files and please help me out!
Thank you
I recently built my own computer but have been getting random BSOD. They happen randomly while doing nothing in particular, every few hours. I couldn't figure out the problem so I sent my PC to best buy geek squad. After over 2 weeks (they said it would be 8 days) I got it back and still BSOD. They reinstalled windows 7 (which I also already did) and said it was a bad driver, the graphics card radeon 7900 catalyst driver. That obviously wasn't it since it crashed four hours after getting it back.
Most crashes said "system service exception", BCCode 3b. One said "IRQL less than or equal". Looking at BlueScreenView it says it's caused by ntoskrnl.exe, but I don't know where to go from here. I have done a memory test and there were no errors.
I attached the crash dumps after I got my PC back from the geek squad. I was hoping you could look at the crash dump files and please help me out!
Thank you
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom build
- OS
- Windows 7 64bit
- CPU
- Intel Core i5-4670K Quad-Core
- Motherboard
- gigabyte GA-Z87-D3HP
- Memory
- 4GBx4
- Graphics Card(s)
- Sapphire Radeon 7970 3GB OC boost
- Hard Drives
- 1TB Western Digital Black 7200rpm
- PSU
- Rosewill capstone 750W
- Antivirus
- Trend Micro Titanium
- Browser
- Chrome