Random BSOD occurs after USB drivers installed

leonnkeong

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This is my situation, my machine recover from a series of multiple BSODs, it was BSOD-free for almost a month. I soon realised that it was my powerbank charging on my second USB 3.0 port causing the problem. It was hilarious.

Then till yesterday, my plugged in an external hard disk into the SAME USB 3.0 port I mention above and installed the drivers from the external hard disk as usual when we plugged in new devices. Then hours after that, BSOD strike back. And then the next day, which is today, another BSOD strike.

Is there any clues on this? I'd made few system restore BEFORE it was plugged in. Will restoring to that date will solve the issue or make it worse?

Please do reply if any knows, thanks in advance!
 

My Computer

OS
Windows Ultimate x64
CPU
Intel i7 2600 @ 3.8GHz
Motherboard
Gigabyte Z77P-D3
Memory
Corsair Vengeance 8GB Dual Channel
Graphics Card(s)
Sapphire ATI HD7850 2GB
Case
CM RC 690 II
Cooling
Corsair H60
Keyboard
Razer Lycosa
Mouse
Razer Deathadder 3.5G
Internet Speed
VIP10 @ 10 mbps

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Here you go.
 

My Computer

OS
Windows Ultimate x64
CPU
Intel i7 2600 @ 3.8GHz
Motherboard
Gigabyte Z77P-D3
Memory
Corsair Vengeance 8GB Dual Channel
Graphics Card(s)
Sapphire ATI HD7850 2GB
Case
CM RC 690 II
Cooling
Corsair H60
Keyboard
Razer Lycosa
Mouse
Razer Deathadder 3.5G
Internet Speed
VIP10 @ 10 mbps
tunnel.sys, NTFS.sys, fltmgr.sys and fileinfo.sys, when fail at once, it indicates to either an antivirus program acting ambitious, or a virus playing there.

Uninstall BitDefender, at least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one. Scan the system for possible virus infection, too.

The display driver is also failing.
Code:
ffff880`0ab5edf8  fffff880`04e56ca0Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys[/COLOR]
 atikmdag+0x33ca0
----------------------------------------------------------------------------------------------------
fffff880`04e23000 fffff880`05939000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
[COLOR=Red]    Image name: atikmdag.sys
    Timestamp:        Thu Dec 20 02:08:55 2012[/COLOR] (50D225DF)
    CheckSum:         00AC6529
    ImageSize:        00B16000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your ATI/AMD display driver.
You can get it from the link in our forum, http://www.sevenforums.com/graphic-...alyst-video-driver-windows-7-a.html#post17671, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.
ATI_zps0bc28aaa.jpg


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center. Have a look here, too: "0x0000003B" Stop error when you run certain applications in Windows 7 or in Windows Server 2008 R2 . Get and apply this hotfix.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Do some disc checks, too.

  1. Update your SSD's Firmware
  2. Reseat the sata and power.
    72974453_zps85c47d93.jpg
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

The CPU is slightly overclocked, as visible.
Code:
CPUID:        "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
MaxSpeed:     3400
[COLOR=Red]CurrentSpeed: 3410[/COLOR]
As the system is crashing, better you get rid of all your overclocks. Set the CPU and GPU to default, let them run normal and observe the situation.

Your network driver is fairly backdated.
Code:
Name    [00000007] Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Driver    c:\windows\system32\drivers\[COLOR=Red]l1c62x64.sys[/COLOR] (2.0.4.4, 102.11 KB (104,560 bytes), 12/28/2012 10:30 PM)
----------------------------------------------------------------------------------------------------
fffff880`03267000 fffff880`03282000   L1C62x64   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\L1C62x64.sys
[COLOR=Red]    Image name: L1C62x64.sys
    Timestamp:        Wed Aug 03 11:51:09 2011[/COLOR] (4E38E8D5)
    CheckSum:         0001CA6F
    ImageSize:        0001B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Get the driver for AR8151 from the link ATHEROS Network drivers for Windows

Hamachi network interface is very old, too.
Code:
Name    [00000012] Hamachi Network Interface
Driver    c:\windows\system32\drivers\hamachi.sys (7.0.1.1, 33.06 KB (33,856 bytes), [COLOR=Red]3/18/2009[/COLOR] 4:35 PM)
Update it, too.

All these motherboard provided junks are not only not needed, but also troublesome. Uninstall them.
Code:
Start Menu\Programs\GIGABYTE
Start Menu\Programs\GIGABYTE\AutoGreen
Start Menu\Programs\GIGABYTE\ET6 : first run it, set everything to default, then uninstall it.
Let us know the results.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Before I begin, I have few queries. I did not have any bsod until I plugged into that USB 3.0 port as I mentioned above. I would have probably think it is virus that caused my bsod since with all these old drivers before today's BSOD, I didn't get any problem.

Yet, I'm eager to know whether if I do a system restore and a full system scan will probably solve my problem?
 

My Computer

OS
Windows Ultimate x64
CPU
Intel i7 2600 @ 3.8GHz
Motherboard
Gigabyte Z77P-D3
Memory
Corsair Vengeance 8GB Dual Channel
Graphics Card(s)
Sapphire ATI HD7850 2GB
Case
CM RC 690 II
Cooling
Corsair H60
Keyboard
Razer Lycosa
Mouse
Razer Deathadder 3.5G
Internet Speed
VIP10 @ 10 mbps
Before I begin, I have few queries. I did not have any bsod until I plugged into that USB 3.0 port as I mentioned above. I would have probably think it is virus that caused my bsod since with all these old drivers before today's BSOD, I didn't get any problem.
I suggested all seeing your crash dumps .... those crash dumps are written by the computer itself. I haven't told anything myself, just interpreted your computer's words. Now, it is upto you whether you will follow the suggestions or not.

In neither of the dumps, I havent found anything so that the USB part can be blamed, whereas it is always clearly stated in the dumps in the appropriate situation.

Yet, I'm eager to know whether if I do a system restore and a full system scan will probably solve my problem?
Anything of hardware will not be touched at all via a system restore; and you have been suggested at least three hardware tests there. Also, a system restore will cause the buggy drivers even more buggy.

After running TDSSKiller, you may go for a clean install, for sure. Follow the guide to get a perfect reinstall: http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html

If even after the clean reinstall with the latest drivers, the computer continue to crash, it will be easier to blame the hardware there.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Alright, I will do all the scanning first before proceed to other debugs you mentioned. Will get back to you.
 

My Computer

OS
Windows Ultimate x64
CPU
Intel i7 2600 @ 3.8GHz
Motherboard
Gigabyte Z77P-D3
Memory
Corsair Vengeance 8GB Dual Channel
Graphics Card(s)
Sapphire ATI HD7850 2GB
Case
CM RC 690 II
Cooling
Corsair H60
Keyboard
Razer Lycosa
Mouse
Razer Deathadder 3.5G
Internet Speed
VIP10 @ 10 mbps
Hi Arc,

I have done pretty much few things you stated. I didn't encounter BSOD awhile after that then till today, it hit again.

I was wondering, will it be my Bitdefender causing it? By any chance?
 

My Computer

OS
Windows Ultimate x64
CPU
Intel i7 2600 @ 3.8GHz
Motherboard
Gigabyte Z77P-D3
Memory
Corsair Vengeance 8GB Dual Channel
Graphics Card(s)
Sapphire ATI HD7850 2GB
Case
CM RC 690 II
Cooling
Corsair H60
Keyboard
Razer Lycosa
Mouse
Razer Deathadder 3.5G
Internet Speed
VIP10 @ 10 mbps

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Do you personally think it causes some of my BSODs since you had debugged my error few times?
 

My Computer

OS
Windows Ultimate x64
CPU
Intel i7 2600 @ 3.8GHz
Motherboard
Gigabyte Z77P-D3
Memory
Corsair Vengeance 8GB Dual Channel
Graphics Card(s)
Sapphire ATI HD7850 2GB
Case
CM RC 690 II
Cooling
Corsair H60
Keyboard
Razer Lycosa
Mouse
Razer Deathadder 3.5G
Internet Speed
VIP10 @ 10 mbps
You had a lot of things those were problematic, BitDefender was one of them.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hi Arc,

I have uninstall Bitdefender and using MSE for a day. Just a moment ago, another BSOD came. I tried to update again my display driver but it said it's up to date. Any idea?
 

My Computer

OS
Windows Ultimate x64
CPU
Intel i7 2600 @ 3.8GHz
Motherboard
Gigabyte Z77P-D3
Memory
Corsair Vengeance 8GB Dual Channel
Graphics Card(s)
Sapphire ATI HD7850 2GB
Case
CM RC 690 II
Cooling
Corsair H60
Keyboard
Razer Lycosa
Mouse
Razer Deathadder 3.5G
Internet Speed
VIP10 @ 10 mbps

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Have a look.
 

My Computer

OS
Windows Ultimate x64
CPU
Intel i7 2600 @ 3.8GHz
Motherboard
Gigabyte Z77P-D3
Memory
Corsair Vengeance 8GB Dual Channel
Graphics Card(s)
Sapphire ATI HD7850 2GB
Case
CM RC 690 II
Cooling
Corsair H60
Keyboard
Razer Lycosa
Mouse
Razer Deathadder 3.5G
Internet Speed
VIP10 @ 10 mbps
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip


Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results, with the subsequent crash dumps, if any.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hi Arc,

After resolved for a week, BSOD come again.

Was playing BF3 then BSOD strike, giving me a new driver error, have a look.
 

My Computer

OS
Windows Ultimate x64
CPU
Intel i7 2600 @ 3.8GHz
Motherboard
Gigabyte Z77P-D3
Memory
Corsair Vengeance 8GB Dual Channel
Graphics Card(s)
Sapphire ATI HD7850 2GB
Case
CM RC 690 II
Cooling
Corsair H60
Keyboard
Razer Lycosa
Mouse
Razer Deathadder 3.5G
Internet Speed
VIP10 @ 10 mbps

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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