Random BSOD on new computer

[daxelin]

I've had this computer for about 2 week.
The parts are all brand new and a friend of mine built it for me.
(He is really good at what he does and I don't doubt his ability)
But I've had at least 6 BSOD over the course of the 2 weeks which obviously is not good.
Here are my spec:

-Windows 7 Ultimate 32bit (full retail)
-Asus P8Z68 motherboard
-i5 2500k CPU
-4gb (2x2) Ripjaws 1600 DDR3 Ram
-Gigabyte Gtx560 1GB VGA card

those are the important ones.
If I've excluded something please let me know and I'll fix it up thanks.

 

[JMH]

* If you are overclocking it is recommended that you STOP!

* Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd, that is notorious for causing BSODs.

Use this uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

On completion you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.

 

[daxelin]

thanks I'll do as you advise.
But just to be clear, no I am not overclocking nor do I feel the need to do so.

 

[JMH]

Good to hear that.
Well done!

 

[daxelin]

I'm afraid I have to bump this thread because the issue has not resolved and it's getting quite frustrating to get random BSOD's when i'm watching movies or doing work (which I'd then lose most of).
Someone please take a look at the new reports to find the issue, I've already uninstalled deamon tools and installed magic iso but the problem persisted.

 

[JMH]

Annoying indeed. Here too.
The second DMP files are exactly the same as the first.
The are 2x lots in each dump, all the same date.
We want NEW DMP files please.

 

[zigzag3143]

If you are still having crashes where are the new DMP files? Sorry my crystal ball in in being repaired.

 

[daxelin]

Those are the new ones.
I repeatedly ran the BSOD dmp collector and it always came back with those dates.
I honestly don't know what the issue is there sorry. =(

 

[zigzag3143]

Those are the new ones.
I repeatedly ran the BSOD dmp collector and it always came back with those dates.
I honestly don't know what the issue is there sorry. =(

No problem

You may not have DMP collection enabled in user cp and you can collect DMPS in this way as well

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[daxelin]

I ran it in safe mode and the DMP files are still dated for the earlier date.
But here are the contents of minidump anyway.
Also my computer froze up whilst I was zipping the contents.
I waited for it to BSOD for around 6-8 minutes but instead it just regained function after that amount of time (I was in safe mode the entire time as well).
I'm sorry if this isn't what you're looking for.

 

[zigzag3143]

I ran it in safe mode and the DMP files are still dated for the earlier date.
But here are the contents of minidump anyway.
Also my computer froze up whilst I was zipping the contents.
I waited for it to BSOD for around 6-8 minutes but instead it just regained function after that amount of time (I was in safe mode the entire time as well).
I'm sorry if this isn't what you're looking for.

Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd.. Please remove it

 

[daxelin]

Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd.. Please remove it

Is there anything else you can see? Because I've already taken care of that problem but the problem still persisted after.

 

[zigzag3143]

Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd.. Please remove it

Is there anything else you can see? Because I've already taken care of that problem but the problem still persisted after.

If you are still having BSOD's after removing the DT soft please upload the DMP's so we can see them

 

[daxelin]

Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd.. Please remove it

Is there anything else you can see? Because I've already taken care of that problem but the problem still persisted after.

If you are still having BSOD's after removing the DT soft please upload the DMP's so we can see them

Yeah I already tried.
I've reran the DMP collector a few times and after that failed I switched changed recovery so that I could manually collect the dmp files from the windows minidump folder but every time It came up with the same backdated dmp from 03/10/2011
the first batch.
I'm sorry I'm not tech savvy enough to be of anymore assistance =(

 

[zigzag3143]

Is there anything else you can see? Because I've already taken care of that problem but the problem still persisted after.

If you are still having BSOD's after removing the DT soft please upload the DMP's so we can see them

Yeah I already tried.
I've reran the DMP collector a few times and after that failed I switched changed recovery so that I could manually collect the dmp files from the windows minidump folder but every time It came up with the same backdated dmp from 03/10/2011
the first batch.
I'm sorry I'm not tech savvy enough to be of anymore assistance =(

Im sorry there isnt more I can do without the DMPS'