I found your site while searching for solutions to the above problems. After reading several of the questions and answers, I actually tried some of the ideas, including one that I will have to ask for help with. I tried chkdsk/r and the program stopped after about 25% of Part 4 of 5 was complete. This also happened with chkdsk only.
I have done the scannow program and have uploaded the following report.
I hope you can help. I am by no means competent with the workings of the computer, but can follow instructions.
Thanks,
I have done the scannow program and have uploaded the following report.
I hope you can help. I am by no means competent with the workings of the computer, but can follow instructions.
Thanks,
My Computer
At a glance
Windows 7 Home Premium Service Pack 1, 64bitAMD E-350system memory 4 GB, cache memory 1 MBamd radeon graphics
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Sony Vaio VPCEL13FD
- OS
- Windows 7 Home Premium Service Pack 1, 64bit
- CPU
- AMD E-350
- Memory
- system memory 4 GB, cache memory 1 MB
- Graphics Card(s)
- amd radeon graphics
- Hard Drives
- local C drive with 455 GB, of which 146 GB are free
Protected Q drive with Microsoft Office 2110
I also have a new seagate external hard drive with 500 GB
- Antivirus
- microsoft essentials, malwarebytes anti-malware home premium
- Browser
- google chrome
