Random BSOD

[Adstar]

Hello there,

I've been getting these random BSOD's and I have no idea what is causing them. I can't remember updating or installing anything that could have caused them to start. I haven't really noticed a pattern in what causes them, sometimes they happen when I open a game. Thanks for your help!

 

[Golden]

fffff880`0959a838  fffff880`1533aa9aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for [COLOR="Red"][B]bdfwfpf.sys[/B][/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
 bdfwfpf+0xca9a

WinDBG blames the BitDefender firewall. My recommendation is to uninstall all BitDefender components, and replace it with the standard Windows Firewall and MSE.

http://www.sevenforums.com/tutorials/522-windows-firewall-turn-off.html

 

[Adstar]

I've done all that but sadly I'm still getting these random BSOD's

 

[Golden]

Each time you get a BSOD, upload it here again.

1. Download this .BAT file to your desktop
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.


Download

 

[Adstar]

How do I get this ".bat" file, can I do it with the SF Diagnostic tool?

 

[Golden]

Click the download icon in post #4

 

[Adstar]

It says access denied after finishing, I am running it as administrator. D:

 

[Golden]

Try this:
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[Adstar]

New zip file attached

 

[Adstar]

Another BSOD, attached new zip.

 

[Adstar]

Can you see anything? D:

 

[Golden]

I'll have a look this evening.

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41790, fffffa80012857a0, ffff, 0}

Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )

Followup: MachineOwner
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Run MemTest86+ for a minimum of 8 passes - recommend leaving it to run overnight.