Solved Random BSODs

[Vir Gnarus]

Will go through it. No guarantee I'll find an answer from this. Initial look shows Norton IS software driver involved, with a driver dating from 2011. See about getting an update if possible.

Analysts:

From the looks of it, so far it appears that something closed their handle to an object, yet still is trying to fiddle with that object after the fact. No clue right now as to what's doing it nor why.

 

[wisecraker1]

Yes, I've got to clean install Windows 7 and install MSE, just haven't had the time yet! And no rush, today I get to find out if they will do a refund. The Case Manager told me that I will not get a full refund, that it would be pro-rated, although I've only had a useable PC for ~4 months tops.

 

[wisecraker1]

Vir, I have three more Memory.dmp's zipped and ready for upload at your request if the previous one was inconclusive. These three took place a few days after Norton was completely removed.
Also HP wanted to give me a refund of $404 (I spent $1036) so I declined their generous :sarc: offer and they are going to replace my laptop with a new one, same model, again. Third time is the charm, after all?

 

[Vir Gnarus]

So you are still getting crashes, but only when you connect your bluetooth device?

You can give me the crashdumps and I'll see what I can do with em. Still, something tells me this is a hardware problem somehow.

 

[wisecraker1]

Okay. I have two coming your way. The third is over 2gb zipped and will not upload to the skydrive

And it seems that it is only happening when I have my Bluetooth device(s) connected

 

[Vir Gnarus]

Wow, that's unusual. What were you doing when that crash occurred, if I may ask? What that tells me is that something was probably leaking memory or you were doing a lot of memory intensive operations at the time, otherwise the dump file would be compressed heavily (as much of the dump would be made up of zeroes).

 

[wisecraker1]

Yeah, I noticed the other dumps compressed to 700mb or so down from the 8gb dump file.

I was playing Minecraft (Java based game), recording video with FRAPS to my external HDD 1TB capacity, recording audio via USB 2.0 Yeti Microphone with Audacity. I was ~20 minutes into the recording and everything was going steady. Then it BSOD'd and then crashed again after reboot ~ 9 minutes after, in which I had Safari, FRAPS(Running, not recording), and a few Explorer windows open. My Memory usage according to Task Manager was only at ~2.5GB, typical for this scenario.
Fraps does not seem to be the issue, because my PC does crash without FRAPS running (or even being installed) as well, just not this past time.

EDIT: Worth noting is that even with a more popular/mainstream game such as Skyrim or Diablo III the PC crashes just the same. So I think that rules our Minecraft as the culprit.

 

[Vir Gnarus]

Ok then, we'll see what we can do. I wouldn't doubt the video/audio recordings in memory would not compress very well.

 

[wisecraker1]

https://skydrive.live.com/embed?cid...=55363052924DE9AD!109&authkey=AN-JSr6NH6-E5Os
https://skydrive.live.com/embed?cid...=55363052924DE9AD!108&authkey=AJPP_b175gwW-SY


Sorry for the delay, they took a while to upload :/

 

[wisecraker1]

Vir, Arc, and KoolKat --

Thanks for all the support with trying to get this figured out, but I've finally given up and when I get my replacement PC from HP (Still brand new in box) in a week or so, I'm just going to sell it. Though I'm still genuinely curious what the issue is, I can't waste any more time on it. It's just WAY too stressful.

I've purchased a new PC, well components to build one(updated system specs), and I will contact you if I have further troubles with Windows 7.

 

[Arc]

Wish you all the best. The specs looks nice
As per your decision, taking the issue as a solved one ..... the the solution is not a real one.

 

[Vir Gnarus]

Ok then. Sorry to hear it. Make sure to test your components thoroughly when you get them to make sure that you didn't happen to get any duds. Also set the BIOS to safe defaults, as often these days motherboards have normal default settings that are actually overclocked some, which has caused instability for a number of people. Hope for the best!