Random system freeze-up

[childrenofthedragon]

Dear all:

Just recently installed Windows 7 x64 RC1 (Build 7100) on my HP DV6000 notebook, it has core2duo and integrated video card, etc.

The main issue I am having is that, everything works just fine (even faster than vista sometimes, which originally came with my notebook), but randomly, the system will stop responding (everything about it, the system will even stop sending data packets out over wireless or lan), and the harddrive light will lit up (not blinking just constant lit). The mouse usually can be moved about but it cannot be used to click anything. After a few minutes the system will go back to normal. This is absolutely horrible when I am playing a game, as I would have to keep my fingers on the keyboard just incase the game would "defrost" suddenly.

The same issue also happened when I install the 32bit of win7 rc1 on the same notebook. However this is not happening on my P4 notebook (IBM R40) so I can only assume that this is a hardware issue. But I have no references/parameters on how to trouble-shoot this. Anyone got a clue?

 

[RST101]

One question I must ask is did you do a clean install or upgrade. Issues have been caused by people who have upgraded rather than custom install.

 

[childrenofthedragon]

No both times clean install. I am doing a triple boot with leopard/ubuntu but I don't think that's affecting this.

 

[usasma]

An interesting article on issues with nVidia graphics in HP (and others) laptops: Nvidia Sued by Laptop Owners Over Faulty Chips - Tom's Hardware

 

[lancepick]

You're not alone... I have a dv9000 and am experiencing what sounds to be the exact same thing. It seems to be random, the computer freezes, I can still move the mouse, I can still minimize windows that are up, but anything else I try to do just hangs until the system becomes responsive again and then EVERYTHING happens. I've tried ctrl-alt-del so that I could try and see if something was not responding but ctrl-alt-del doesn't bring anything up until the system is responsive again (which is generally 2-3 minutes).

I also setup the performance monitor to monitor everything thinking that I could see if something was out of whack there, but the graphs for the performance monitor just stop when the computer stopped and pick right back up like normal when the computer picked back up.

CPU load seems to always be pretty low, RAM load seems to always hang around 50% (1GB)

HP DV9000t
Windows 7 32bit
2Ghz Core 2 Duo T7200
nVidia Geforece Go 7600 512MB
2GB RAM

 

[childrenofthedragon]

Hey lancepick, interesting...altough I have an integrated intel gma950 card, not a nividia card. but on some level i suppose i am glad this is not something only i am experiencing, hopefully there'll be a fix for this...or perhaps somebody with the know-how could lead us in the right direction.

 

[MinnMonkey]

I have the exact same problem, but I have a Lenovo T61, 2GB RAM using Windows 7RC x64.

I have an Intel Mobile 965 video controller, so it isn't linked just to nVidia.

 

[childrenofthedragon]

The same thing happened to meon both win7 x86 and x86-64

 

[lancepick]

Just wanted to post an update on my system. I seem to have fixed my issue. I first tried rolling back my chipset driver to the latest vista chipset driver that hp had on its website. That didn't seem to work, so I grabbed the latest driver for my graphics card from nvidia. That was Fri. and I haven't had any issues since. It's probably still to early to tell for sure if it really did the trick but I'll be sure to post back if the issue starts back up.

 

[FluFFi]

Hello,
I do have the same problem as well. My win 7 RC x64 freezes by coincidence and continues after 3-5 minutes . And my HDD-light lights up during the freeze.
I have a Asus x56S notebook (which is actually a m51sn) with a geforce 9500m gs, an intel t8300 and 4 gb ram.
Installing the newest vista x64 chipset-driver from intel's page didn't solve this issue.
Newest nVidia drivers are installed, too.

 

[thepretender]

Same problem on Gateway notebook this is the post that solved mine.

"Install the Intel Matrix Storage Manager.
Download from the Laptop, Notebook, Desktop, Server and Embedded Processor Technology - Intel

For such a popular chip I would have thought the driver would be included with Windows, but it's not."

 

[shubhangam]

I have the exact same problem on my PC..

I did install the latest chipset drivers, I will try to install the matrix manager too.

This was driving me nuts :S

 

[lancepick]

Yeah well I'm back. Just had my first 2 min freeze since upgrading the graphics driver. Guess it was just wishful thinking that it had fixed the issue. Granted since updating the driver it hasn't frozen NEAR as often....

 

[kostaz]

@thepretender: great evidence this also solve my freeze problems on my Toshiba notebook!

I still have problems to get the latest nvidia mobile driver 185.85 on my notebook! After installation and a restart I get everytime a BSOD!

 

[tilkov]

Having the same problem with my HP Pavilion dv5000.

On Vista and XP nothing like that ever happens. I will install Intel's Matrix Storage driver and will report later today.

 

[tilkov]

No freezes for 2 days. Looks like that was the problem! Thanks!

 

[sobakus]

Fixed here

I had the very same problem with Widnows 7 RC x64 in my Aspire 5920 (Intel GMA x3100 version), sudden pauses for 2 or 3 minutes, with hdd led on.

Fixed by installing the Intel Matrix Storage 8.8 drivers for Vista x64, everything runs fine now. In fact, much better than with the bundled Vista Home Premium.

No update for integrated Mobile 965 GPU was required. After 1 week running fine I downgraded the gfx drivers (to Vista x64 version) and the system is still running fine. Had to downgrade it because Windows 7 RC drivers (wddm 1.1) have no opengl acceleration, or it is awfuly broken.

 

[TheTeZ]

i have a desktop and experience this problem, and plenty others

 

[Vipermk2]

I've been experiencing the same problems over recent weeks with various builds of Win 7 x64. It would appear that on my system, it's the installed software causing the problem, so I've just installed software that I know works without a problem. I then install applications individually to see if it causes a problem, if it does, I uninstall and usually the problem goes away, give it few days of freeze free time then install another app until I can narrow it down. In my experience Applications generally to do with Video playing / converting and the like, seem to be the candidates for the freezes.

I've been using XP for the past 8 years or so and love specific applications such as VLC and ConvertXto DVD, and it's weird not having them on the PC but I have been hunting down new, similar software as alternatives, it's a slow process but as all new things Win 7 has to be treated on a trial and error basis. I think Win 7 is the monkey's nuts so I'm staying with it until the software manufacturers catch up.

I'm still having problems with the viewing of various video/audio formats but will persist and find the best available, after all, it is the best way to learn about the system you use.

Attached are apps that seem to work on my system

 

[windcall]

same problem!

Hello all!
Have the same pb on one of our pc, a gigabyte mobo dual core. Have tried to figure out with no success yet, but felt it was more likely to happen when ie8 is running.
Still, since yesterday, no more spinning and clicking and freezing thingy, crossing figgers; I thought the HDD (samsung 750gb spinpoint)could be responsible for that but did not (yet ) reinstall on an other hdd;
Instead I tried to change the sata cable and plugged it in sata2 instead of 0.
Will come back if freezing happen again.