REALTEK HD AUDIO will NOT install

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Ever since I upgraded from vista to windows 7 about 8 months ago, realtek drivers have never worked for me. I have downloaded their latest drivers time and time agin, and un installed, installed multiple times for each new downloaded driver. :cry:

It will tell me to restart my system but after i reboot, there is NO REALTEK anything in my device managers or sound options. BUT i am able to UN INSTALL from add/remove programs. WHAT AM I MISSING OR DOING WRONG? please help :geek:


I have a ATHLON X2 DUAL CORE QL-65 PROCESSOR
64- bit operating system
windows 7 home premium gateway laptop
 

My Computer

OS
Windows 7
Are you sure you have a RealTek sound card? Can you provide the exact model number of the computer? If it is not RealTek, someone here will find the right drivers for you.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
What is the model number of your Gateway laptop, are you 100% sure it has a Realtek audio chip? Realtek is not a generic driver, they're the hardware/audio chip manufacturer. Not all computers use the same hardware.

If it is Realtek hardware, try installing the drivers twice.
Install once, reboot then install again.

Ap

Oops.... sorry Petey, your post wasn't there when I started typing. :)
 

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
thanks for the quick responses. well the product id is 00359-0EM-8882475-61005
and Im not sure if its the generic driver. I have conextant on here on here by default. But it worked with vista b4 i upgraded so i would imagine it would work with 7 too rite? i just want an alternative to conextant because it doesnt sound good to me in comparisonto when i did have realtek.

OH WAIT, FOUND THE MODEL NUMBER. MS2274
 

My Computer

OS
Windows 7
If you have a "Connextant" audio chip now, you can't install a RealTek or IDT sound driver. As noted they are hardware specific.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
so there is no alternative with a better sound? or even maybe an all around equalizer to make the sound better? i just got some studio monitors. krk rokit 6s, they have to be put to good use!
 

My Computer

OS
Windows 7
I'm looking high and low, but for the life of me I can not find where Gateway ever had a MS series. Is there any other number on the computer that might might be model number.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
its a gateway nv5 series. 2 i believe. sorry for not mentioning earlier
 

My Computer

OS
Windows 7
One more question, which I should have asked in my first post. Do you have 32-bit or 64-bit Windows 7? If you are unsure, right click Computer in the start menu, and click properties. It will be listed under System.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
thanks.hmmm, i wonder if these sound any better tho
 

My Computer

OS
Windows 7
It might, but I cannot guarantee it. The best option for gaining better audio is to buy a better sound card, but having the right drivers always helps.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
thanks.hmmm, i wonder if these sound any better tho

"You can't install drivers for hardware you don't have"
I can't make it anymore clear, audio drivers are not generic, you have to use the ones that match your hardware or you risk confusing things, fortunately Windows is now smart enough to not try and use the wrong drivers.


While you may have installed the realtek drivers before it's possible you were only getting the Realtek mixer and it was acting as a front end to the existing drivers. This can happen but not with the more recent releases.

If you want things to sound better you need drivers specifically for your laptop and/or use external speakers.

Drivers made for the laptop can have a preset EQ curve that gets the most out of the small internal speakers.

Ap
 

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
Aphelion, I think he was referring to the correct drivers, which I had provided.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
Aphelion, I think he was referring to the correct drivers, which I had provided.

You're probably right... I was just going on the general info provided earlier.

I grew up learning computers when there was no one around to help you out so I sometimes lose perspective.

Ap
 

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
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