Solved Reformatted Windows // Can't connect to wifi or via ethernet

[Gloin22]

Hi,

So I decided to reformat my Toshiba laptop today, I download the Windows 7 Home Premiumm x64 bit ISO file from here: ( I didn't upgrade, just a reformat as the laptop was getting clouded in rubbish )

Download Official Windows 7 SP1 ISO ( 32bit / 64bit ) from Microsoft

Booted from USB, installation went went as expected.

After completion, I can't find any networks, it doesn't find any Wifi networks and even when I connect Ethernet cable from the router it doesn't detect it at all.

Now, before reformatting both wifi and ethernet worked without problems and right now both wifi and that ethernet work with my desktop. Because of that I can only guess it might be drivers missing so laptop can't find the networks? But I am bit lost in which are missing, if that is the problem at all. The laptops name is Toshiba Sattelite. Here is the screen from the network panel:

Any help possible?

Thanks in advance and Kind Regards.

 

[DMHolt57]

Look in Change Adapter Settings, is your wifi adapter listed and enabled? If you see it and is enabled, try the troubleshooter...

 

[Gloin22]

Look in Change Adapter Settings, is your wifi adapter listed and enabled? If you see it and is enabled, try the troubleshooter...

Thanks Where can you find Change Adapter Settings?

Btw though, I may have found ''the'' problem. I went into device manager and found this, the yellow icon says the drivers are not installed I guess that would be the reason for it not connecting at all then!

What to do now though and how to find the needed drivers above for this laptop ?

Laptop: Toshiba Satellite L855

Thanks in advance.
King Regards.

 

[DMHolt57]

Yes, go to toshiba site and get orig driver for your model laptop...put it on a thumb drive and should be able to install it in the device manager...

 

[Gloin22]

Yes, go to toshiba site and get orig driver for your model laptop...put it on a thumb drive and should be able to install it in the device manager...

Thanks, what do you mean by orig?

I went into toshiba and got a massive list, quite confused what I need, any big file including all I need present or ?

After I install I'll put it on USB and install on laptop as you say, just quite confused what exacly I need.
Here's the link to the drivers: Satellite L855-S5112 Support | Toshiba

Thanks in advance, kind regards.

 

[DMHolt57]

Look in the device manager to see what your adapter is... Realtek, Atheros or both, some have separate wifi... by original I mean not the driver offered by Microsoft in optional updates...

 

[Gloin22]

Look in the device manager to see what your adapter is... Realtek, Atheros or both, some have separate wifi... by original I mean not the driver offered by Microsoft in optional updates...

I did so and all its says is unknown for everything, see below:

 

[DMHolt57]

Ok, so the supplied driver available for your model is most likely the Realtek Lan driver and the Atheros wifi, look under your models specifications at Toshiba. Your list shows two different brands were used for wifi, your build number would specify which was used in your machine.

 

[Gloin22]

Ok, so the supplied driver available for your model is most likely the Realtek Lan driver and the Atheros wifi, look under your models specifications at Toshiba. Your list shows two different brands were used for wifi, your build number would specify which was used in your machine.

Found the Realtek Lan Driver, is Atheros wifi the second in the box?

If so, I'll begin download and putting on usb.

P.S. I'll move this to appropriate forum sub tread, since it's about drivers now I guess.

 

[maxie]

Select each Device right click select Property's in the Details Tab there might be some PCI VEN numbers there please Post them ... Did you Laptop originally have Windows 7 ? ....

 

[Gloin22]

Hi, thanks reply.

There is absolutely nothing. No values at all.

Yes, Windows 7 Home Premium x64, so I got the ISO file of that exact one.

I updated the Network Controller driver, it updated automatically clicking 'Update Now' it was Atheros driver, however that fixed nothing still can't see my wifi and the rest from this list remain:

Regards.

Moved it to specifc forum: http://www.sevenforums.com/newthread.php?do=postthread&f=4

 

[maxie]

Install the Chipset Driver ... Will come back to the Network when we get the other Drivers sorted ...


Satellite L855-S5112 Support | Toshiba

 

[Gloin22]

Install the Chipset Driver ... Will come back to the Network when we get the other Drivers sorted ...


Satellite L855-S5112 Support | Toshiba

Thanks so much. Progesss!! After installing the Chipset, I can finally see my connections And list of drivers missing got smaller.

However, something must be missing still as you said yourself, as I got this error while connecting:

Thanks so much for the help, hopefully we can now fix it all #

( if anyone wondering how I got google drive I connected my mobile phone and tethered to get the drivers instead of getting them from desktop and then via usb )

 

[maxie]

Lets try the Card Reader Driver and USB 3 Driver

 

[Gloin22]

Lets try the Card Reader Driver and USB 3 Driver

Done, still failing to connect.
However that fixed 2 drivers from the original the list at least

I can only assume its the Ethernet Controller missing blocking the connection? Seems weird I guess, but that problem was here from start and still here.

Btw from the Wifi Driver list, early on the day I installed Realtek Wireless LAN Driver and now I installed Atheros Wireless LAN Driver to try. It didn't help, but could tthese two be installed at the same time? Not sure now.

Thanks for great help again, hopefully we can fix it

 

[maxie]

Is there still nothing in the Volume section for either Device ? Is the Code 28 still there ? ...

 

[Gloin22]

Is there still nothing in the Volume section for either Device ? Is the Code 28 still there ? ...

For the Ethernet one only code 28, but unknown there is more info(Location), see below:

EDIT: Plus the Unknown device with info on location has this Values in the Details tab:
ACPI/TOS6205
*TOS6025

 

[maxie]

Lets try this one Atheros LAN Driver ....

 

[Gloin22]

Lets try this one Atheros LAN Driver ....

Mate, you are a genius That fixed the Ethernet issue..meaning I have internet on laptop when connected to Ethernet cable.

Still errors when connecting the Wifi, however is has to be this surely now, the only one left:

Something with Intel Chip?

 

[maxie]

Yes the Intel Chipset ... As for the WiFi do Step 6 in the Link below Please ...


http://www.sevenforums.com/network-sharing/300288-basic-requirements-before-posting-your-networking-thread.html


https://communities.intel.com/message/171300