Hello All, I am new to the site and would love some help with BSOD's I am getting. I realise the title is not the best, but I will do my best to explain my issue. Unfortunately it seems there is no consistency!
The Issue:
I cannot get the BSOD to occur under any specific circumstances. At first I believed it to be when the activating the laptop after it was idle for a while(to the point the screen turns off), this occurred a few times. I also noticed it could occur sometimes when my charging cable was removed suddenly. It has also happened to me when playing some games. Not game specific at all, rarely happens but frustrating when it does. The only common theme that occurs with each BSOD is it seems to mention the hard drive is not ready to access yet. I also had one scary black screen about a month ago where the laptop would not even turn on and said cannot boot a drive. I left it overnight and it turned straight on the next day with no issues. I have an Acer Aspire V3-571G and everything is standard.
What I know so far:
I do like to look into and try resolve things myself so have checked previous posts and advice. At first I thought the cause could be the fact I only had 30gb of space free, so I free'd up an extra 150gb but it still occurs. I have also performed memtest86 check(1 pass) on the RAM and it passed this with no errors. I have also used windows to check for updates and updated anything outdated. I have also performed system restores and disk cleanups but nothing has helped. My next move was to uninstall AVG as I checked my event view to see what was happening before the crashes, but the only thing I could seem to understand is it may be AVG causing the issue as it failed to load avgSnx (other than harddisk is not ready for access yet).
Before doing this however, I wanted to check the minidump files to see if they corresponded to AVG, and/or if there were further issues. I tried to download WDK but there was an issue and it would not install, and I decided I probably wouldnt understand most of what it was telling me anyways!
I have uploaded a zipped file from DM log as requested. My most recent minidump was from the 29/03 but I did get one yesterday (02/04). Any help is greatly appreciated!
I feel its at the point where I need to resolve this as I no longer feel comfortable doing any serious work or gaming as it could happen mid session and cause me to throw the laptop :roflmao:
The Issue:
I cannot get the BSOD to occur under any specific circumstances. At first I believed it to be when the activating the laptop after it was idle for a while(to the point the screen turns off), this occurred a few times. I also noticed it could occur sometimes when my charging cable was removed suddenly. It has also happened to me when playing some games. Not game specific at all, rarely happens but frustrating when it does. The only common theme that occurs with each BSOD is it seems to mention the hard drive is not ready to access yet. I also had one scary black screen about a month ago where the laptop would not even turn on and said cannot boot a drive. I left it overnight and it turned straight on the next day with no issues. I have an Acer Aspire V3-571G and everything is standard.
What I know so far:
I do like to look into and try resolve things myself so have checked previous posts and advice. At first I thought the cause could be the fact I only had 30gb of space free, so I free'd up an extra 150gb but it still occurs. I have also performed memtest86 check(1 pass) on the RAM and it passed this with no errors. I have also used windows to check for updates and updated anything outdated. I have also performed system restores and disk cleanups but nothing has helped. My next move was to uninstall AVG as I checked my event view to see what was happening before the crashes, but the only thing I could seem to understand is it may be AVG causing the issue as it failed to load avgSnx (other than harddisk is not ready for access yet).
Before doing this however, I wanted to check the minidump files to see if they corresponded to AVG, and/or if there were further issues. I tried to download WDK but there was an issue and it would not install, and I decided I probably wouldnt understand most of what it was telling me anyways!
I have uploaded a zipped file from DM log as requested. My most recent minidump was from the 29/03 but I did get one yesterday (02/04). Any help is greatly appreciated!
I feel its at the point where I need to resolve this as I no longer feel comfortable doing any serious work or gaming as it could happen mid session and cause me to throw the laptop :roflmao:My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Acer Aspire V3-571G
- OS
- windows 7 Home Premium 64bit
- CPU
- i5-3120M 2.5 with turbo boost to 3.5
- Memory
- 8gb DDR3
- Graphics Card(s)
- GeForce 630M with 2gb dedicated VRAM
- Hard Drives
- 750gb HDD
- Antivirus
- AVG
- Browser
- Chrome
