repair install not working

[crookedbandit]

ok I have win7 pro 64bit installed sp1 an ie11 ,tryin to do a repair install, have my oem disk that says its older than the version that I have (so it won't repair) I've looked at a lot of posts tryin to figure this out,
m$ website won't let me download anything w/o going thru msdn, kinda at a loss, really don't want to do a reinstall ,so whats next? suggestions? help? any way to uninstall sp1 an use oem disk?

 

[Layback Bear]

Is your OEM disc a Microsoft disc?
Do you have one of these on your computer?



Here is a site that many have found to work for downloading a up to date ISO of the Windows 7 that matches your COA key.

https://www.microsoft.com/en-gb/software-download/home

 

[crookedbandit]

yup ben there an it won't take my oem cd code sends me to msdn,its a dell disk,an dell machine

 

[Layback Bear]

Do you or do you not have a sticker like I posted on your computer?
That is where you will get your OEM COA key from.

How are you getting your COA key?

 

[crookedbandit]

yup, got the sticker but it also says "DELL" on the bottom ,getting the coa key off the oem disk that came with the system.

 

[Layback Bear]

What I'm trying to figure out for sure is whether the disk is a Dell disk or a Microsoft disk.

 

[crookedbandit]

its a DELL disk, can I delete sp1 an do a repair ,if so what is the kb# ?

 

[Layback Bear]

I know very little about what you can or can not do with a Dell disc. I'm thinking not much.
I will go back to the ranch and see if I can find some help from other members.

 

[crookedbandit]

thanks ,I need all the help I can get. still wondering if I can uninstall sp1 to get my disk to work ?

 

[NoelDP]

Theory says it should - practice may be different
I would NEVER recommend uninstalling SP1 - having said that, it's sometimes unavoidable.

 

[crookedbandit]

does anybody know the kb# ? an i'll take that sucker out ! I think the last 4 # are 6932 ?

 

[crookedbandit]

I think the last 4 #s for the kb file are 6932.. think I will hav probs if I uninstall it with the associated files? I want 2 avoid a reinstall if possible .any ideas ?

 

[NoelDP]

The Dell disk is obviously one without the SP1 embedded.
You have two options (without resorting to a reformat/reinstall)

1) See if Dell will part with a set of recovery media that includes SP1
2) Try and acquire a retail or OEM System Builder disk for Windows 7 Pro 64-bit from a friend or work

 

[Layback Bear]

Thank you Noel for coming to help.

 

[crookedbandit]

thanks, guys I'll search around an c what I can find out .