Sleep Problems

[Biffy]

The problem that I am having is when the computer resumes from sleep the monitor and mouse don't resume. I have already updated the drivers for the monitor which didn't fix the problem. I had this problem in Xp and it seemed to follow me to win 7. Any thoughts ideas I welcome it.

 

[richc46]

http://www.sevenforums.com/tutorials/22867-windows-does-not-start-after-sleep.html?filter[2]=Power Management

After wake problem check the event viewer for additional information
Just type that term in search

Take the memory diagnostic test
Again just type that term in search.

If these suggestions do not lead to a solution. It is due to a conflict, I would try a clean boot to uncover the problem.
http://support.microsoft.com/kb/929135
This may lead you to the source of the conflict.

 

[Biffy]

No problems found in the memory diagnostic test what am i looking for in the event viewer?

 

[richc46]

No problems found in the memory diagnostic test what am i looking for in the event viewer?

About the time of the problem, look for anything marked error.

 

[richc46]

This may help too

Power Options and Sleep Mode Problems - Vista Forums

I think the problem is caused by a conflict on wake up. This may help diagnose the problem

http://www.sevenforums.com/tutorial...troubleshoot-unresponsive-program.html?filter[2]=Performance Maintenance

Before putting to sleep nest time, turn off the Anti Virus. That is the cause of many problems.

 

[Biffy]

I doesn't seem like I can get mcaffe to truly stop running even in clean boot i couldn't stop the real time scan service. I tried to sleep after ending any processes related to mcafee and still same result cpu back on no mouse or monitor.

 

[richc46]

There has to be a way to stop Mcafee. I cant be sure, but that can be the source of the problem. Did you have Mcafee with XP, when you had the problem, too?

 

[Biffy]

No over the years I have had a couple different virus protection services and I still had the same standby isssue.

 

[richc46]

Same computer?

 

[Biffy]

I am pretty sure that I started to have this problem on my last one as well, (but not positive)

 

[richc46]

It would make it a lot easier if we knew if it were the software or the hardware. We know that you had this problem with XP and 7. I have to go with the hunch that it is a hardware problem.

How much memory do you have?

How do you get the mouse and monitor to work?

Take the other tests and we will see what they say.


Do you have your 7 DVD?

 

[Biffy]

I got 2 gb ram I have updated the drivers for the monitors already today they are current to win 7 the mouse I had to use the default windows drivers because it is told old to figure out which model it is, I took it from my old comp which was a Dell probably 8 years old. yes I have my win 7 dvd. I did the clean boot already like I said before I couldn't end the one mcaffe services other than that I tried to put it in sleep with no services or startup items and it still hung up. I didn't disable the Microsoft services and try however.

 

[richc46]

Using 32 or 64 bit?

 

[Biffy]

32 bit

 

[richc46]

Based upon everything that you told me, I think that it is your computer and only 2gb of ram that cause the problem. To solve it you have to find out what is using ram at start up. My guess is that it is Mcafee. I would try to find a way to disable it.

 

[Biffy]

Well disabled Mcaffee slept computer still hangs up I am starting to think this is an unsolvable problem.

 

[richc46]

I dont agree, I think its the age, and litttle memory. When it boots it need ram, you do not have enough.

But you may get other ideas from here, too. I can only give my opinion.

 

[Biffy]

Well I will Get some more ram and let you know if it works. Thanks for the help

 

[richc46]

Well I will Get some more ram and let you know if it works. Thanks for the help

I cannot guarantee, but with 2gb ram, you will probalby run better.

But, be careful. You must make sure you get exactly the right type if you are going to mix and match. Many people just buy all they will use at once. If you dont want to do that, unless you really are experienced with this sort of thing, speak to an expert before you buy. Things like frequency have to be precise. You cant just go and say give me 2 gb of memory.

Hope it all works out.