Slightly different Update issue

[HXM]

Hello all,

New member here, I have been very impressed with the help and cooperation on these forums. I have looked through a number of threads and don't believe I have come across my issue, if there has been a fix, I have not yet found it, so here goes:

My issue is that whenever I try to search for updates in the updates section of the control panel I get a message informing me I need to restart my pc to install updates, but when I do so, no updates are installed, and upon returning to the updates section of the control panel I once again get the same message informing me I need to restart my pc etc etc.

Additionally, sometimes another window will pop up, informing me the pc will restart, to install updates, unless I postpone. I am running a Gateway PC, with windows 7 home, with SP1.

Thanks in advance for your thoughts.

 

[MoxieMomma]

Hello and welcome:

In order for us to better assist you, we need a bit more information.

I suggest starting with the advice here:

Windows Update Posting Instructions

Then, please post the requested logs/data in your next reply here in this thread.

Thanks,
MM

 

[ThrashZone]

Hi and welcome to SevenForums,
First thing I would do is switch you update settings to these,


That will at the least allow you to see which update is not installing correctly and what it's classified as Important/ recommended or optional which both of the last two will be in the Optional second now with those exact settings.

Post any screen shots you like of both sections so we can see them
You might have to use the Go Advanced instead of Quick Reply to see the Paper clip icon to upload = Forum glitch.

 

[HXM]

Thanks for the welcome and for both replies. I am at work now, PC is at home, I will gather more info and update settings to the suggested tonight, how do I gain access to this window to make the challenges? ,

 

[ThrashZone]

Hi,
Click Start and type in the search box
windows update
Click on the suggestion

Then just use the link on the top left Change settings

 

[HXM]

I have done stage 1 and 2 of the update recommendations, and enclosed are two screen shots of the issues I am having,

Thanks for your help.

 

[torchwood]

Hi HXM,
the error code means that the service, MSE, is stopping/shutting down?

Have you tried installing it directly from the MSE GUI.
If that fails then id be inclined to think about malware.

no need to use word, use the snipping tool
Screenshots and Files - Upload and Post in Seven Forums

Roy

 

[ThrashZone]

Hi,
You might consider dumping MSE and use Avast or Panda free instead either one is miles better than MSE
If you do make sure you watch the download/ install options for unneeded stuff added to the download from CNet crap website.

 

[HXM]

Once again, thanks for the replies. If I do go the panda route, how would I then get the missing or incomplete updates, would I have to go to MS and download and install each one individually? If so, how would I find out what updates I have missed out on, is there a "laundry list" of what has been issued for win 7 in terms of 2016 updates?

Thanks again.

 

[torchwood]

Hi HXM,
The other updates were in a pending state, have you rebooted since?? and checked whether there still showing
The only Failed one was for MSE, which if you install Panda will become irrellevent.

Roy

 

[ThrashZone]

Hi,
Yep just download Panda to your downloads folder without installing it
Then uninstall MSE in uninstall a program then run this,
http://support.microsoft.com/en-us/kb/2483120

Afterwards just run the Panda free installer from your downloads folder.
Just another heads up
You do not need to associate an email address with Panda just click the link do later...
Then you can also turn off Panda news and usb scanning... too if you wish too I do





Lastly make sure windows defender is disabled
You can access defender from Start and Control panel
If when you click on it says it's disabled or off your good,
If not and defender opens
Go though the menus Administrator and Uncheck use this program.
Then you won't have to waste time with windows defender updates either or it's slow as hell-o scanning besides I doubt defender in it's existence has never found anything and if it ever did it would not be able to remove it

 

[HXM]

Hello All,

I wanted to check in as you were so quick to come to my aid, and don't want to be ungrateful for your time.

3 kids, homework and life has not left me much time to work on the pc, however, on starting it up last night, it went through a number of update and re-boots so 'something' is getting through.

As soon as I can I will continue with your suggestions etc, but did want to pop in to say hi, and thanks again.