Some programs, functions and applications unable to run

yejohn

New member
Local time
7:40 PM
Messages
18
I am using a Windows 7 64-bit laptop. I have been facing this problem for quite some time now, but did not bother to solve it. When I click on some of my programs and stuff, they do not start up, but instead the black command box pops up briefly and disappears, and nothing else happens. This has occurred on several programs only, though I forgot most of them, one of them is CCleaner.exe . I managed to solve that by troubleshooting compatibility, and running it on Windows' recommended settings. Alot more of the other programs which failed to start up before, e.g. Windows Live Messenger, started up after I troubleshooted compatibility. However, recently I decided to defragment my hard drive (after a long time of not doing so), and after I clicked on the "Analyze Disk" button, or the "Defragment disk" option, the black box appears briefly, and disappears, and nothing happens again. Any help to solve this?
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron 1440
OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHZ (2 CPUs)
Memory
3GB
Graphics Card(s)
Mobile Intel (R) 4 Series Express Chipset Family

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
yes. its the same computer!
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron 1440
OS
Windows 7 Ultimate 64-bit
CPU
Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHZ (2 CPUs)
Memory
3GB
Graphics Card(s)
Mobile Intel (R) 4 Series Express Chipset Family
My curiosity wants to know what is causing these command prompts to appear, but it might be best to do a clean install of the operating system. If you want to learn more about why the command prompts appear, then you can try a couple of things:

A video recording to try an catch what (if anything) the command prompt window shows. This could be an external recoding device pointed at the monitor or an application like CamStudio.

And/or use process monitor to see what is happening once you click on a shortcut. Let us know if you need any help setting up and using process monitor.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
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