STILL blue screening.

[Jake and Jasmin]

We have done everything. We have a new motherboard, a new hard drive, new memory, removed an external hard drive, and probably a lot more I just can't remember. Thankfully much of this was under warranty. We thought the external hard drive was the problem, but today it blue screened without it.

This time crash analyzer says disk.sys caused the crash. I attached a minidump. I don't know how to fix this.

 

[zigzag3143]

We have done everything. We have a new motherboard, a new hard drive, new memory, removed an external hard drive, and probably a lot more I just can't remember. Thankfully much of this was under warranty. We thought the external hard drive was the problem, but today it blue screened without it.

This time crash analyzer says disk.sys caused the crash. I attached a minidump. I don't know how to fix this.

Windb agrees. Disk.sy is a win 7 file. to repair it run a system file check.
to do that type cmd in search>right click and run as admin>sfc /scannow Note the space between DFC and "/"

Let us know the results

Ken

 

[Jake and Jasmin]

It did not find any integrity violations. I'm headed out of town and hope to forget this problem. Thank you for your help.