Solved Storport BSOD

[thadeej]

Newly built custom server. Both my storage drive and OS drive are on the same Channel. When the storage drive is not connected I haven't had any BSODs (could be coincidence).

I would rather not have to spend another grand and buy new drives for the SAS channels; would like to continue using SATA if we can get this fixed.

Zip file attached, you guys rock.

 

[thadeej]

Also, I have swapped out all the drives and tried new ones; both OS drive and storage drives; no luck there.

 

[Arc]

The BSOD is caused by Intel Rapid Storage.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff880019370d2}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
[COLOR=Red]Probably caused by : iaStorA.sys [/COLOR]( iaStorA+64024 )

Followup: MachineOwner
---------

And the version sometimes fails.

fffff880`012b0000 fffff880`01936000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStorA.sys
[COLOR=Red]    Image name: iaStorA.sys
    Timestamp:        Thu Oct 18 18:30:54 2012 [/COLOR](507FFD86)
    CheckSum:         0008D6BD
    ImageSize:        00686000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Uninstall Intel Rapid Storage in Control Panel > Programs and Features. Then, uninstall it in Device Manager.

1. Right click on "my computer" icon and click "manage" on the context menu.
2. It will open the "computer management" window.
3. Select "Device Manager" in the left pane, It will list all the existing devices up.
4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
5. Select one intel device under it, right click, uninstall.
6. Continue the process for all intel items under "IDE ATA/ATAPI controllers"
7. Now restart the computer. At restart, windows will auto configure the appropriate system driver.

Download and install this particular version of Intel Rapid Storage Driver:

• Version: 11.2.0.1006
• Date: 06/07/2012

Let us know the results.

 

[thadeej]

Just to confirm this is not certified for Windows 7:
File name:
iata_enu.exe
Version:
11.2.0.1006

• Download

Date:
06/07/2012Status:
Previously released Size:
6.94 MBLanguage:
EnglishOperating Systems:
Windows Server 2003 *, Windows Vista *, Windows XP *

 

[thadeej]

I'm running a Windows RAID, is there any major advantage to using RST rather Windows native?

 

[Arc]

Just to confirm this is not certified for Windows 7:
File name:
iata_enu.exe
Version:
11.2.0.1006

• Download

Date:
06/07/2012Status:
Previously released Size:
6.94 MBLanguage:
EnglishOperating Systems:
Windows Server 2003 *, Windows Vista *, Windows XP *

Yes, I know that it is stated there in the download page. But that is the only stable version of RST lately that only works good with windows 7. You may find it contradictory, but it is true And that is only why I suggested this particular version only. It works, every time, everywhere.

I'm running a Windows RAID, is there any major advantage to using RST rather Windows native?

Is running a RAID is a must? In most of the cases it is not; but you may have the real requirement. In that case, it is assumed that the third party drivers performs better than the native driver. Somebody says it is the truth, somebody says the reverse. There is a lot of controversy on this topic. But If you want to use the intel driver successfully, unfortunately the 11.2.0.1006 driver is the only stable option there.

 

[thadeej]

Yeah, redundancy is key; we have a lot of data running to this server; daily backups and mirroring for fault tolerance. I'm going to go with native for a few weeks. If we see a performance hit I will install the intel driver recommended. Please keep this forum open as it was previously a week or so between BSODs. Thanks again, especially for the version tip.

 

[Arc]

You are welcome
Update this thread when you think it is needed .... it is open

 

[thadeej]

Update

Been over a week now and there are no longer any issues. Will stick with native drivers - no performance hit noticed.

 

[Arc]

Good to know
If there are any further issue, let us know.