stuck on asus screen on reboot

[in2media]

so i recentley bought a new pc, its less then a week old so imagine my horrror when i booyed it up today to see it stuck on the asus screen. i tried the usual unplug mains and leave 10 minutes, disconnect all usb cables like printers etc. nothing works, cant axcess bios or anything
any help appreciated

 

[oscer1]

Hi if it was me I would return it. have it exchanged. or fixed under warranty.

 

[in2media]

problem solved. i let an external hdd plugged in back

 

[oscer1]

glad you got it figured out. I would check your boot order should not matter if you have an external drive plugged in.

 

[in2media]

will do