System Restore Failed.

[Duchess]

System Restore will not create a restore point or restore to a previous date & time.

The error message was: A restore point could not be created: An error was detected in the Volume Shadow Copy Server (VSS).The problem occurred while trying to contact VSS writers. Verify that the Event System Sevice and the VSS service are running & check for associated errors in the event logs (0x80042318).

Volume Shadow Copy is started & running (done in system events).
Event System Sevice and the VSS service are started and running. But no cigar, SR still broken.

Please help me get it up and working again. It's saved my bacon many times before.

Thank you in advance.

 

[EzioAuditore]

Are you able to run system restore from safe mode?
Also Right-click on Computer
select Properties
Click on the Advanced
system settings
Select the System
Protection tab and make sure that you've it enabled on the drive you wish to run system restore on. And that you've sufficient space for the point to be made.
See if the post #4 helps- www.sevenforums.com/backup-restore/137095-system-restore-vss-error.html

 

[Duchess]

Are you able to run system restore from safe mode?
Also Right-click on Computer
select Properties
Click on the Advanced
system settings
Select the System
Protection tab and make sure that you've it enabled on the drive you wish to run system restore on. And that you've sufficient space for the point to be made.
See if the post #4 helps- www.sevenforums.com/backup-restore/137095-system-restore-vss-error.html

I tried to run SR in safe mode, I couldn't even see SR from there, let alone use it.

System Protection is set to run on my only hard drive (c.

I was able to use System Restore last month, don't know what happened between then and now to break it.

 

[EzioAuditore]

Have you tried the post #4 from the link i posted at bottom of my previous post ?

 

[gregrocker]

Is there a listing in System Protection for C (Recovered) or C (Missing)? This requires special steps.

Click in SysProtection on Configure and see how much drive space is apportioned to Restore Points. I set my installs at 20%.

Turn it off and then on again to see if it will begin saving points and use them.

If not run SFC -SCANNOW Command

 

[Duchess]

Have you tried the post #4 from the link i posted at bottom of my previous post ?

Yes! I tried the post. Been there, done that. Still no cigar.

 

[Duchess]

I've found additional information concerning System Restore.

In Event Viewer: Error:8193. Failed to create restore point (Process=C:\Program Files (x86)\Common Files\ Windows Live\cache\15d90cff1cd084205\DXSETUP.exe Files (x86)\Common Files\ WindowsLive\cache\115d90cff1cd084205\DXSETUP.exe /silent.
Description: Installed Directx=Error=0x80042318

Error- System Restore Event ID8211 - The scheduled restore point could not be create 0x80042318
and this:
Failed to create a restore point (Process=C:\Windows\system 32) rundll32.exe/d srstr.dll, ExecuteScheduledSSP Creation; Description: Scheduled. Checkpoint; Error - 0x8001-2318.

Error- 4/13/2012 7:46AM Source: VSS Event ID: 12347
An internal inconsistency was detected in trying to contact shadow copy service writers. Check to see that the Event Service and Volume Shadow Copy Service are operating properly and please check the Application Event log for any other events.

I hope this helps someone figure out 'How to fix System Restore'.

Duchess

 

[EzioAuditore]

There seems to be some problem with srstr.dll which is a component of system restore.
Have you followed Greg's post above? If not, please do so and post the results.
While we are at it, is there any other srstr.dll file in C:\Windows\SysWOW64\

 

[Duchess]

There seems to be some problem with srstr.dll which is a component of system restore.
Have you followed Greg's post above? If not, please do so and post the results.
While we are at it, is there any other srstr.dll file in C:\Windows\SysWOW64\

You're so right about their being a problem, srstr.dll is not listed on my computer. I searched for it using Windows Search and my third party search 'Agent Ransack.' Is there any way the missing dll file can be replaced?

The settings for System Protection - System Restore is as follows: Recovery - On,
OS(C (System) On. Configure Usage: 2.47 GB Max Usage: 20% (2.93 GB)

I found under System Protection for Recovery: Only restore previous version of files was on (how this was selected I have no idea) but I changed it to Restore System Settings and previous versions of files. I deleted all restore points and then turned System Restore off, clicked ok, and turned it back on. System Restore was run again, but the same error message appeared.

I also used SFC /Scan now, it found no problems with SR, just a small amount of unimportant stuff. Using Safe Mode, I could not find SR.

I hope this report satisfied all questions, if not, please ask again.

 

[gregrocker]

Work through these Troubleshooting Steps for Windows 7 - Windows 7 Forums

 

[EzioAuditore]

Work through these Troubleshooting Steps for Windows 7 - Windows 7 Forums

In addition to that, enter the following command in an elevated command window

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt

and post the contents of sfcdetails .txt (located on your desktop).

 

[Duchess]

Work through these Troubleshooting Steps for Windows 7 - Windows 7 Forums

In addition to that, enter the following command in an elevated command window

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt

and post the contents of sfcdetails .txt (located on your desktop).

I will follow your link for posting the contents. As for working through the trouble shooting steps. Please supply the number of the step you think will help me. I saw nothing that applies, but I could need glasses.

Thanks for helping me, I really appreciate the time and trouble you're going through.

 

[EzioAuditore]

Work through these Troubleshooting Steps for Windows 7 - Windows 7 Forums

In addition to that, enter the following command in an elevated command window

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt

and post the contents of sfcdetails .txt (located on your desktop).

I will follow your link for posting the contents. As for working through the trouble shooting steps. Please supply the number of the step you think will help me. I saw nothing that applies, but I could need glasses.

Thanks for helping me, I really appreciate the time and trouble you're going through.

More or less steps 1,3,7,4,9

have you tried running it in safe mode? Boot into safe mode by tapping F8 during boot and selecting safe mode. Hit Win key+R, type rstrui.

If that even doesn't work, boot to normal mode and do a full scan with Malwarebytes.

http://www.malwarebytes.org

 

[Duchess]

In addition to that, enter the following command in an elevated command window

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt

and post the contents of sfcdetails .txt (located on your desktop).

I will follow your link for posting the contents. As for working through the trouble shooting steps. Please supply the number of the step you think will help me. I saw nothing that applies, but I could need glasses.

Thanks for helping me, I really appreciate the time and trouble you're going through.

More or less steps 1,3,7,4,9

have you tried running it in safe mode? Boot into safe mode by tapping F8 during boot and selecting safe mode. Hit Win key+R, type rstrui.

If that even doesn't work, boot to normal mode and do a full scan with Malwarebytes.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

I have sfc details.text on my desktop, but when I opened it, there was no text to be seen.

I thought I had mentioned before that that when I went into Safe Mode, I couldn't see System Restore.

Could you do me a big favor and list all the things you want me to try (as a numbered list). Try it to view & use them from posts is difficult, there are so many. Then I can answer them one by one. I'm getting frustrated, I've tried so many things and I'm not sure if I've posted all of them.

I sure would appreciate it you would send it to: EMAIL ADDRESS REMOVED That is my alternate address.

 

[mjf]

@Duchess
I suggest you remove your personal email address or you might get a lot of unwanted spam.

 

[Duchess]

Our help is for public consumption so that others learn too, often years after via Google searches. Please work through the steps given in order from the beginning of the thread, asking back any questions you have.

Do not skip any steps as we often find out later the skipped step was the fix.

Once you are caught up on the steps given then we will have more steps.

When I suggested working through Troubleshooting Steps for Windows 7 I meant all of the steps. There is no substitute for thoroughness in a case like this, unless you want to skip forward to run a Repair Install as a last resort before Clean Reinstalling - Factory OEM Windows 7. These are where the Troubleshooting steps lead anyway.

I understand perfectly why it's better to post here instead of answering question via email.

I have printed the How to clean reinstall a factory OEM Windows 7. If I find some things to difficult for me to do, I have a grown son who is a computer tech who will surely help me. I would rather find a tech who will fix this problem by remote control. By chance would you happen to know of one who works in Southern New Jersey?

I am far from being computer literate, need help like a drowning man needs a life jacket.

 

[Duchess]

@Duchess
I suggest you remove your personal email address or you might get a lot of unwanted spam.

Believe me when I tell you: that is far from being my personal, or default email address. I didn't just arrive on the boat. But to take your advice I will remove if I can.

 

[mjf]

@Duchess
I suggest you remove your personal email address or you might get a lot of unwanted spam.

Believe me when I tell you: that is far from being my personal, or default email address. I didn't just arrive on the boat. But to take your advice I will remove if I can.

A bit of a narky response given it was your interests I had in mind. Some people do inadvertently post a personal email.

 

[Duchess]

@Duchess
I suggest you remove your personal email address or you might get a lot of unwanted spam.

Believe me when I tell you: that is far from being my personal, or default email address. I didn't just arrive on the boat. But to take your advice I will remove if I can.

A bit of a narky response given it was your interests I had in mind. Some people do inadvertently post a personal email.

My Dear MJF, I'm so sorry if I sounded out of sorts, but that's not the way I intended it to sound. I was attempting to be humorous and I see I failed miserably. I apologize if I offended you in any way. I hope and pray you will accept my humble apologies.

Duchess

 

[mjf]

That's ok. I worked in NJ for quite a while and should have made an adjustment to my response.