the user profile service service failed the logon user profile cannot

[MadMatt71]

ok tomorrow I will work on the dmp files.

I have already backed up all the files in Matteo account into an external driver.

 

[VistaKing]

Click here DDS

:ar: Click on Download Now button

:ar: When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

:ar: Right-click the DDS icon on the Desktop choose Run as administrator to run the tool.

:ar: Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

:ar: Save two logs onto your desktop and upload them with your reply

Run the above tool and upload both of the text files DDS.txt and Attach.txt

 

[MadMatt71]

Hi and good morning Vista King,

Here the two file you've requested.

 

[VistaKing]

Uninstall these Programs

Spybot - Search and Destroy
AVG PC TuneUp
AVG PC TuneUp Language Pack (en-US)
SpyHunter

This won't fix your BSOD issue but it will clean up your PC.

They don't do any good to your PC just more harm

 

[MadMatt71]

Hi I've done it but what about the info form the two files? Did you find anything explaining my issue?

 

[VistaKing]

No didn't really say why its doing what its doing.

Can you try to log into normal mode with the MadMatt account ?

 

[MadMatt71]

I am logged into normal mode with madmatt account

 

[VistaKing]

How does the registry look ? When you navigate to HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList


Any .bak SIDs listed ?

 

[MadMatt71]

yes thre is one, please look at the attached file with all the details from the registry

 

[VistaKing]

If you remove the .bak and restart the PC and try to log in what happens ?

 

[MadMatt71]

you mean log in with Matteo account (the original) or madmatt account (the new one)?

 

[VistaKing]

After you remove the .bak log in to the Matteo account.

 

[MadMatt71]

I did log in with Matteo account and attached is the registry screen.

I have the sensation that now there are two accounts which are brand new: madmatt and Matteo

Do you think the old Matteo (with all my data of few years) is impossible to log with therefore I have lost all my data?
I also checked the c:\ and the space is not as free as the two new brand accounts are so the old data are still there but impossible to access?

What is your ultimate advise?

 

[VistaKing]

Did you back up you files ?

The old Matteo keeps getting the Vaio name next to it.

What does the C:\Users folder have what names

 

[MadMatt71]

yes I did back up my files on an external hard disk.

In case I must upload the files will I use twice the space in the HD?

Attache the file with the users log in with Matteo account

 

[VistaKing]

Can you restart the PC log into madmatt account inside Safe Mode with Networking . Let me know what the folders names inside C:\Users and a reg query as a text file .

It could be that the Matteo account got highly corrupted .

 

[MadMatt71]

well it is already 1:00 am here and tomorrow unfortunately I have to get up early.

I'll do that tomorrow but I think is better to prepare already some scenario:

In case my original account Matteo got so higly corrupted I could not access it anymore what shoud I do:

a) Reinstall Win 7 Premium Home. How to do so if I don't have any disk/dvd?
b) Keep two accounts, one admin other standard for day to day use and upload old data on the last one. Does it mean my HD will be charged with twice as many data?
c) We can find a clean access to my Matteo original account

What are your thoughts

 

[VistaKing]

You could access the files from within Logged into madmatt . When you're logged into madmatt go to C:\Users click on Madmatt and move the data you need like folders " Favorites , Music , Video , Documents , Desktop "

If you want to do a clean installation click on the link below has everything you will need including a link to download a legit iso for Windows 7

:ar: http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html