the user profile service service failed the logon user profile cannot

ok tomorrow I will work on the dmp files.

I have already backed up all the files in Matteo account into an external driver.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit Service Pack 1Intel Core Duo T9600 @ 2.80GHz6.00 GBNvidia Geforce
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64bit Service Pack 1
CPU
Intel Core Duo T9600 @ 2.80GHz
Memory
6.00 GB
Graphics Card(s)
Nvidia Geforce
Browser
Chrome
Click here DDS

:ar: Click on Download Now button

:ar: When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

:ar: Right-click the DDS icon on the Desktop choose Run as administrator to run the tool.

:ar: Place a check next to attact.txt and click Start . When done, DDS will open two logs
DDS.txt
Attach.txt

:ar: Save two logs onto your desktop and upload them with your reply

Run the above tool and upload both of the text files DDS.txt and Attach.txt
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Hi and good morning Vista King,

Here the two file you've requested.
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit Service Pack 1Intel Core Duo T9600 @ 2.80GHz6.00 GBNvidia Geforce
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64bit Service Pack 1
CPU
Intel Core Duo T9600 @ 2.80GHz
Memory
6.00 GB
Graphics Card(s)
Nvidia Geforce
Browser
Chrome
Uninstall these Programs

Code:
Spybot - Search and Destroy
AVG PC TuneUp
AVG PC TuneUp Language Pack (en-US)
SpyHunter

This won't fix your BSOD issue but it will clean up your PC.

They don't do any good to your PC just more harm
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Hi I've done it but what about the info form the two files? Did you find anything explaining my issue?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit Service Pack 1Intel Core Duo T9600 @ 2.80GHz6.00 GBNvidia Geforce
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64bit Service Pack 1
CPU
Intel Core Duo T9600 @ 2.80GHz
Memory
6.00 GB
Graphics Card(s)
Nvidia Geforce
Browser
Chrome
No didn't really say why its doing what its doing.

Can you try to log into normal mode with the MadMatt account ?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I am logged into normal mode with madmatt account
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit Service Pack 1Intel Core Duo T9600 @ 2.80GHz6.00 GBNvidia Geforce
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64bit Service Pack 1
CPU
Intel Core Duo T9600 @ 2.80GHz
Memory
6.00 GB
Graphics Card(s)
Nvidia Geforce
Browser
Chrome
How does the registry look ? When you navigate to HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList


Any .bak SIDs listed ?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
yes thre is one, please look at the attached file with all the details from the registry
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit Service Pack 1Intel Core Duo T9600 @ 2.80GHz6.00 GBNvidia Geforce
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64bit Service Pack 1
CPU
Intel Core Duo T9600 @ 2.80GHz
Memory
6.00 GB
Graphics Card(s)
Nvidia Geforce
Browser
Chrome
If you remove the .bak and restart the PC and try to log in what happens ?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
you mean log in with Matteo account (the original) or madmatt account (the new one)?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit Service Pack 1Intel Core Duo T9600 @ 2.80GHz6.00 GBNvidia Geforce
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64bit Service Pack 1
CPU
Intel Core Duo T9600 @ 2.80GHz
Memory
6.00 GB
Graphics Card(s)
Nvidia Geforce
Browser
Chrome
After you remove the .bak log in to the Matteo account.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I did log in with Matteo account and attached is the registry screen.

I have the sensation that now there are two accounts which are brand new: madmatt and Matteo

Do you think the old Matteo (with all my data of few years) is impossible to log with therefore I have lost all my data?
I also checked the c:\ and the space is not as free as the two new brand accounts are so the old data are still there but impossible to access?

What is your ultimate advise?
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit Service Pack 1Intel Core Duo T9600 @ 2.80GHz6.00 GBNvidia Geforce
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64bit Service Pack 1
CPU
Intel Core Duo T9600 @ 2.80GHz
Memory
6.00 GB
Graphics Card(s)
Nvidia Geforce
Browser
Chrome
Did you back up you files ?

The old Matteo keeps getting the Vaio name next to it.

What does the C:\Users folder have what names
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
yes I did back up my files on an external hard disk.

In case I must upload the files will I use twice the space in the HD?

Attache the file with the users log in with Matteo account
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit Service Pack 1Intel Core Duo T9600 @ 2.80GHz6.00 GBNvidia Geforce
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64bit Service Pack 1
CPU
Intel Core Duo T9600 @ 2.80GHz
Memory
6.00 GB
Graphics Card(s)
Nvidia Geforce
Browser
Chrome
Can you restart the PC log into madmatt account inside Safe Mode with Networking . Let me know what the folders names inside C:\Users and a reg query as a text file .

It could be that the Matteo account got highly corrupted .
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
well it is already 1:00 am here and tomorrow unfortunately I have to get up early.

I'll do that tomorrow but I think is better to prepare already some scenario:

In case my original account Matteo got so higly corrupted I could not access it anymore what shoud I do:

a) Reinstall Win 7 Premium Home. How to do so if I don't have any disk/dvd?
b) Keep two accounts, one admin other standard for day to day use and upload old data on the last one. Does it mean my HD will be charged with twice as many data?
c) We can find a clean access to my Matteo original account :)

What are your thoughts
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit Service Pack 1Intel Core Duo T9600 @ 2.80GHz6.00 GBNvidia Geforce
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7 Home Premium 64bit Service Pack 1
CPU
Intel Core Duo T9600 @ 2.80GHz
Memory
6.00 GB
Graphics Card(s)
Nvidia Geforce
Browser
Chrome
You could access the files from within Logged into madmatt . When you're logged into madmatt go to C:\Users click on Madmatt and move the data you need like folders " Favorites , Music , Video , Documents , Desktop "

If you want to do a clean installation click on the link below has everything you will need including a link to download a legit iso for Windows 7

:ar: http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
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