the user profile service service failed the logon user profile cannot

[MadMatt71]

Take ownership of the TEMP ( all of them ) then delete the User Accounts .

Then go to the registry and delete the SID that ends in .bak then change the State and RefCount to 0 (zero) for the Matteo account . Then restart and try to log into the account .

- Logged in as madmatt
- Checked under C:\Users if any TEMP, did't find any
-Went into Registry (as administrator) and deleted the SID that ends in .bak
- Changed the State and RefCount to 0
then I've realized it was the line for the madmatt account and not Matteo, is it possible?

 

[MadMatt71]

Now it logged in as Matteo account but my impressio is that instead of retrieving my old desktop with all my data it has a brand new desktop with some programs but no old data??!!

ADDED: my sensation now is that I have two new profiles madmatt (legitimate new) and Matteo (transformed in new, instead of retrieving the old), is it possible?

 

[VistaKing]

Lets run another query

Open up an Elevated Command Prompt. Click on rb: type in CMD inside Search Programs and Files. Right click on CMD under Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type the command below

REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > %userprofile%\Desktop\UserAccounts.txt

Upload the UserAccount.txt file should be on the desktop . If you already have UserAccounts.txt on your desktop delete that file before you run the Query .

 

[MadMatt71]

Hi here the file updated to now

 

[VistaKing]

You deleted the correct .bak account which connects to C:\Users\TEMP

I do see this though

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-724269861-727063738-2825992131-1000
ProfileImagePath REG_EXPAND_SZ C:\Users\Matteo.Matteo-VAIO
Flags REG_DWORD 0x0
State REG_DWORD 0x204
Sid REG_BINARY 010500000000000515000000257B2B2BBA1C562BC33771A8E8030000
ProfileLoadTimeLow REG_DWORD 0x0
ProfileLoadTimeHigh REG_DWORD 0x0
RefCount REG_DWORD 0x2

Right click on the ProfileImagePath and choose Modify change C:\Users\Matteo.Matteo-VAIO to C:\Users\Matteo so just delete the .Matteo-VAIO

Then change the State and RefCount to 0 close the registry and restart the PC . Try to login to Matteo account in normal mode

 

[MadMatt71]

tried to login to Matteo account in normal mode and still charging, it's taking a hell lot of time, do you think it's a good sign?

 

[VistaKing]

Lets see what happens .

 

[MadMatt71]

update: few minutes ago it pop out a blue screen then windows restarted automatically and I once again loggedin Matteo account.

Any thoughts?

 

[VistaKing]

Is your Matteo account working ?

Upload the dmp file .

:ar: http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[MadMatt71]

well no so far is still charging as after the BSOD, which lasted few seconds Windows 7 automatically restarted so o logged in for the second time into Matteo account and is still charging

 

[MadMatt71]

negative again there was a message that windows recovered from an unexpected shotdown but in the end has loded once again a a temporary account

Should I restart?

 

[VistaKing]

When you're saying charging . Are you referring to this

 

[MadMatt71]

yes exactely

 

[VistaKing]

Can you log into Matteo under SafeMode ?

 

[MadMatt71]

I am logged in with Matteo in safe mode

 

[VistaKing]

Can you upload the dmp file . You should have a file inside C:\Windows\Minidumps .

 

[MadMatt71]

I have in total five file in C:\Windows\Minidump all have a yellow lock.

Which one do you need?
What can I do about the lock?

 

[VistaKing]

Take a look at the link below

:ar: http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[MadMatt71]

here in the old Europe is already 1:45 am and I'm a bit tired, I'll continue tomorrow

last question, do you really think I will be able to fully access my "old account" with all the data?

 

[VistaKing]

The files that will be gathered will tell us why its only able to login to Safe Mode and not normal mode . If not I'd recommend backing up your data from madmatt and then delete the Matteo account and recreate it .