Thumbnails not working...

[michmarz24]

I know there are other threads with this title, however I cannot find a solution.

I have done the check the enable thumbnail view and unchecked the always show icons never thumbnails option. However this does not fix the issue. It's not just pictures in folders I am having issues with. When I right click the desktop and select personalize all the preview options are black (no pics or icons).

I don't want to have to re-install the OS so any help would be greatly appreciated.

 

[skippyhdog]

Try using one of Windows 7 pre-installed themes (specifically Aero Themes) and work backwards from there.

 

[michmarz24]

I have changed the themes with one from the windows selections, everything is blacked out, i can't get a thumbnail or preview from any type of pic in any option I see.

I have reverted back to the windows 7 aero theme...

 

[skippyhdog]

Try opening up a command line and type in "sfc /scannow" to look for errors

 

[michmarz24]

attached is the pic of my screen when trying to change themes...
Notice all the pic previews are black.

 

[skippyhdog]

sfc /scannow would look for corrupt system files on your computer and it would then automatically try to resolve the issue by looking for the appropriate files

 

[michmarz24]

Thanks running it now, will let you know what i find

 

[skippyhdog]

ill be here

 

[skippyhdog]

Also, are you running the 64bit or 32bit windows 7?

 

[michmarz24]

I am running 64bit...also the scan is done, says it found corrupt files but unable to fix. Shows me where to go to see the details in the file, but when i go to the file and try to open it, it tells me access is denied...

 

[skippyhdog]

Ok, I kind of assumed you were running 64bit because this seems to be where these problems are. Try to restart your computer. Sometimes the scan cant fix the files while the computer is in use. Restart, then come back

 

[michmarz24]

Did a restart and still the same....its not something that renders the OS or other programs non-operable...just a pesky annoyance...

Running another scan now and going to do a restart right on completion...will let you know.

 

[skippyhdog]

Are your graphics drivers compatable? Look in device manager for any drivers that aren't compatable.

 

[michmarz24]

device manager doesn't show any issues, and my video drivers are up to date for win7 from nvidia...

 

[michmarz24]

I have uninstalled MS Office because I came across someone else who found that was causing this similar issue (didn't work for me). Attached are pics of things i have on my pc...any other suggestions are welcome, I am almost to a point where I am going to reinstall the OS...thanks for your help

 

[michmarz24]

Okay, not sure what happened, but I did a disk cleanup of my C drive (for the who knows how many times now) and all of a sudden it works...

Maybe I will slowly reinstall programs I took out and see if any caused this issue.

Thanks again for you suggestions.

 

[skippyhdog]

hope the issue is resolved