Toshiba Black Screen, No cursor, no boot = Giant Brick

willdjx

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Hoping y'all can help me out. I have a Toshiba Satellite L455-S5975 (everything is stock except for extra RAM). When I start it, it simply goes to a black screen and stays there. It does not load the Toshiba screen, the windows screen, or anything else. Just black, No cursor.

This has happened in the past and I've fixed it before. I would unplug it and pull the battery for 24-48 hours and it would boot and I could launch in safe mode then do a system restore to before the update. Doesn't work this time. It seems to do this is an automatic windows update runs and then it restarts the computer. I didn't think that I let it run the update, but it's showing the same black screen that it has in the past when the update ran.

I created a repair disc on another windows 7 computer, but it was 64bit. Not sure if that matters. Put it in drive, turned toshiba on and got the same screen.

I downloaded Hiren's BootCD, burned it to a CD, inserted in drive and turned on toshiba. Same screen.


What else can I do at this point? I definitely don't want to take it to the Geek Squad, but I don't know what my other options are. Reading through the forums, I know you guys are seriously smart on computers - help me computer badasses, you're my only hope!
 

My Computer My Computer

At a glance

Windows 7 Home 32bit3GB
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home 32bit
Memory
3GB
Browser
Chrome
I've had this problem before. Just hold down 0 before you start it, then when it gets to the cursor screen, turn the computer off, still holding 0. Turn it back on again, and it should go to the Factory Reset screen. Simply exit out of the window and... Tada! Fixed.

Edit:

Solved?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitAMD E-450 40nm Technology3.00GB DDR3 @ 675MHz (9-9-9-24)Generic PnP Monitor (1366x768@60Hz) 384MB ATI...
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Home Premium 64 bit
CPU
AMD E-450 40nm Technology
Motherboard
TOSHIBA Portable PC (Socket FT1)
Memory
3.00GB DDR3 @ 675MHz (9-9-9-24)
Graphics Card(s)
Generic PnP Monitor (1366x768@60Hz) 384MB ATI AMD Radeon HD
Hard Drives
Hard Drives:
298GB TOSHIBA MK3275GSX SATA Disk Device (SATA)
2TB Toshiba External Drive
Optical Drives:
DTSOFT Virtual CdRom Device
TSSTcorp CDDVDW TS-L633F SATA CdRom Device
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
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