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- 11:31 AM
- Messages
- 221
I got one of those recently and used the Toshiba tools in the hard drive to back up my system. So then I reinstalled my Windows but I can't get the files I backed up off of the External HD. They're there. It shows that they are taking up space. But I can't access them. The folder that they're in is full of .RIM files. I can only get them by using the tools to restore or sync my system. I tried both but they don't work. When I try to restore, it shows me the folder with all my files, I select it, but then there's nothing to select in the "snapshot" section. (See attachment). Then if I try to sync the stuff on the HD to my desktop, I get this screen (see second attachment) and it does nothing. It just sits like that. The files remaining and completed and time just all stay at 0. I know my files are on the HD. Is there any way to manually get them off of it? I should have never used the Toshiba tools to back it up. Shoulda just manually copied all the files onto it cuz I did that for 1 or 2 files and I can access them just fine. I'd be really thankful if someone could help me out here. Thanks!!
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My Computer
At a glance
Windows 7 Ultimate 64 bit (6.1, Build 7601) S...Intel Core i7 (4700MQ, 2.4Ghz-3.4Ghz, 6MB Cac...16GB (DDR3 1600MHz Dual Channel Memory - 2 SO...Intel HD 4600 Graphics
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Sager NP2650 (Clevo W650SZ) - Custom Built
- OS
- Windows 7 Ultimate 64 bit (6.1, Build 7601) Service Pack 1
- CPU
- Intel Core i7 (4700MQ, 2.4Ghz-3.4Ghz, 6MB Cache - Haswell)
- Memory
- 16GB (DDR3 1600MHz Dual Channel Memory - 2 SODIMMS)
- Graphics Card(s)
- Intel HD 4600 Graphics
- Sound Card
- Sound Blaster Compatible 3D Audio
- Monitor(s) Displays
- 15.6” LED IPS, Super Clear Matte
- Screen Resolution
- 1920x1080p
- Hard Drives
- Crucial m4 128GB SSD [mSATA - 128MB L2 Cache] (CT128M4SSD3) | Samsung 860 EVO 1TB SSD [SATA 6Gb/s] (MZ-76E1T0B/AM) | Seagate Momentus 750GB HDD [SATA 3Gb/s, 7200RPM, 16MB Cache] | Western Digital Caviar Black 1TB HDD [SATA 3Gb/s, 7200RPM, 32MB Cache]
- Cooling
- Stock OEM Thermal Compound
- Keyboard
- Standard Sager/Clevo Non Chiclet Keyboard
- Mouse
- Microsoft Wireless Mobile Mouse 4000
- Antivirus
- Microsoft Security Essentials
- Browser
- Google Chrome | Firefox/Waterfox | Opera
- Other Info
- Built-in 802.11 Wireless B/G/N - Stock Wireless Card + Bluetooth™ 4.0 | Internal 9-in-1 Card Reader (MMC/RSMMC/SD/Mini SD/SDHC/SDXC/MS/MS Pro/MS Duo) | Built in 2.0 Megapixel Camera | Rosewill RX-358-S BLACK 3.5" SATA to eSATA External Enclosure with Internal 80mm fan
