First, apologies if this post is not in the right forum. Please advise.
Problem: Recent installs and or updates have hose my Windows 7 pro DELL laptop and I am going mad trying to fix/recover.
Current situation:
1. Boot time takes nearly forever.
2. When finally booted, after logging in the screen goes black with only cursor. I have a work around, but not a fix for this. Work around is kill explorer.exe and then launch it again via task manager (ctrl-alt-del).
3. UAC seems F'd up.
3a. Run as admin is greyed out.
3b. Attempting run a process that requires elevation (such as backup/restore, eventvwr.exe, etc.) hangs.
As I cannot elevate and cannot start Consequently, cannot restore as backup/restore requires admin privs.
5. Eventvwr in safe mode did show some controller errors, but SFC and CHKDKS looked ok.
4. Sadly, In safe mode I do not see the restore points normally available in normal use, i make weekly full backups. All looked good in normal mode only a day ago, but cannot see any of them in safe mode.
I'll go back to SAFE mode and re-run SFC /scannow, which did not show errors nor did CHKDSK.
Perhaps you can help fix the UAC problem which will get me access to the normal tools such as RESTORE.
Problem: Recent installs and or updates have hose my Windows 7 pro DELL laptop and I am going mad trying to fix/recover.
Current situation:
1. Boot time takes nearly forever.
2. When finally booted, after logging in the screen goes black with only cursor. I have a work around, but not a fix for this. Work around is kill explorer.exe and then launch it again via task manager (ctrl-alt-del).
3. UAC seems F'd up.
3a. Run as admin is greyed out.
3b. Attempting run a process that requires elevation (such as backup/restore, eventvwr.exe, etc.) hangs.
As I cannot elevate and cannot start Consequently, cannot restore as backup/restore requires admin privs.
5. Eventvwr in safe mode did show some controller errors, but SFC and CHKDKS looked ok.
4. Sadly, In safe mode I do not see the restore points normally available in normal use, i make weekly full backups. All looked good in normal mode only a day ago, but cannot see any of them in safe mode.
I'll go back to SAFE mode and re-run SFC /scannow, which did not show errors nor did CHKDSK.
Perhaps you can help fix the UAC problem which will get me access to the normal tools such as RESTORE.
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Dell Insprion 7559 next to a Toshiba Portege
- OS
- Win 7 Pro 64-bit
- CPU
- Intel Core i5
- Motherboard
- Intel
- Memory
- 16 GB Dell, 6 GB Toshiba
- Graphics Card(s)
- Intel crap on both but Dell also has nVidia GeForce GTX960M
- Sound Card
- RealTek
- Monitor(s) Displays
- internal and external ACER KA270H 27"
- Screen Resolution
- 1920x1080
- Hard Drives
- SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
- Keyboard
- Garage Mouse SW and some cheap Amazon China made USB device
- Mouse
- Garage Mouse and some cheap Amazon China made USB device
- Internet Speed
- 50 Mbps (allegedly, depends on server)
- Antivirus
- Defender, Malwarebytes Premium and Kaspersky
- Browser
- IE 11, and Chrome something