Unable to delete a folder in Program Files x(86)

p3aul

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I had a suite of programs that I wanted to uninstall. In Control Panel I chose to install the suite. There was an error. I tried to reinstall the software but still couldn't uninstall a dialog box opened and said the suite was already uninstalled. and offered to delete the entry. None of the programs worked so i assumed they were correct. Now I want to delete this suite from the programs directory but Win 7 complains that there is a file from the folder open somewhere. I made a clean boot and tried again. I looked in System processed under task manager but there is nothing there.

So, to make a long story short, I want to boot in Safe Mode and see if I can delete the folder. The problem is, I don't know how to get that choice! I rebooted and held down the F12 key but all I get is a selection of drives to boot from. I am running an Acer X3910, Win 7 Ultimate in 64bit mode.

Thanks,
Paul
 

My Computer

OS
win 7 home premium 64 bit
Try pressing F8. If that doesn't work, press F12 then select your main dard drive where your OS is insalled then with that drive highlighted press F8. that should give you a choice to go into safe mode.
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
I had a suite of programs that I wanted to uninstall. In Control Panel I chose to install the suite. There was an error. I tried to reinstall the software but still couldn't uninstall a dialog box opened and said the suite was already uninstalled. and offered to delete the entry. None of the programs worked so i assumed they were correct. Now I want to delete this suite from the programs directory but Win 7 complains that there is a file from the folder open somewhere. I made a clean boot and tried again. I looked in System processed under task manager but there is nothing there.

I had something like this a while back, I had to go through all the sub folders to the deepest situated folder and delete the files inside it, then I could delete the folder. I then had to work my way back up through the sub folders deleting things one by one, eventually everything was cleared out. It may not work but worth a shot if you've no need for the files any more.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Had another thought on this. If you just delete the file in Program Files you are likely to leave behind a load of dross in the registry which you do not want to do. What Suite is it that you are un installing as there may well be a fix to automatically clean all traces off your PC.
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
I had a suite of programs that I wanted to uninstall. In Control Panel I chose to install the suite. There was an error. I tried to reinstall the software but still couldn't uninstall a dialog box opened and said the suite was already uninstalled. and offered to delete the entry. None of the programs worked so i assumed they were correct. Now I want to delete this suite from the programs directory but Win 7 complains that there is a file from the folder open somewhere. I made a clean boot and tried again. I looked in System processed under task manager but there is nothing there.

So, to make a long story short, I want to boot in Safe Mode and see if I can delete the folder. The problem is, I don't know how to get that choice! I rebooted and held down the F12 key but all I get is a selection of drives to boot from. I am running an Acer X3910, Win 7 Ultimate in 64bit mode.

Thanks,
Paul

As requested by mitchell65, what is the program/suite you are trying to uninstall?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64
CPU
Intel i5 quad processor
Motherboard
DP67BG
Memory
16 GB
Graphics Card(s)
Radeon HD 5770
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung SyncMaster
Screen Resolution
1920X1080
Hard Drives
WD 2TB (SATA Internal)
WD 1TB (USB External)
PSU
Corsair GS800
Case
Tower (Generic)
Cooling
3 Internal Fans
Keyboard
MS Wireless
Mouse
MS Optical Wired
Internet Speed
54 mbps
Antivirus
Emsisoft
Browser
IE-Version 9, Palemoon-Version 24.2.0
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