Solved unable to get Windows 7 to activate with key. error 0xC004F074

[ictslin]

I had activated the Windows 7 x64 Sp1 yesterday, when I came back this morning, all the devices ( I worked on two yesterday ) reverted back to the message "This copy of Windows is not genuine." Can anyone provide assistance?

Here is the MGADiag report...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85309
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {602C9120-0CA2-42C1-9CB5-F5FBE0EABC72}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160317-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{602C9120-0CA2-42C1-9CB5-F5FBE0EABC72}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85309</PID><PIDType>1</PIDType><SID>S-1-5-21-1550797686-4090181378-140335949</SID><SYSTEM><Manufacturer>ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ</Manufacturer><Model>ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ</Model></SYSTEM><BIOS><Manufacturer>Intel Corporation</Manufacturer><Version>RYBDWi35.86A.0130.2014.1203.1639</Version><SMBIOSVersion major="2" minor="8"/><Date>20141203000000.000000+000</Date></BIOS><HWID>41860900018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.18257

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-868-000000-03-1033-7601.0000-1172016
Installation ID: 005155455005153536711725189673039162921802865934724494
Partial Product Key: GPDD4
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 4/28/2016 6:44:03 AM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAAAAgABAAEAAAABAAAAAgABAAEAln2u6M7hmFs8a7qY5pWMZkaLuiw=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL NUC5i3RY
FACP INTEL NUC5i3RY
HPET INTEL NUC5i3RY
MCFG INTEL NUC5i3RY
FPDT INTEL NUC5i3RY
FIDT INTEL NUC5i3RY
SSDT INTEL NUC5i3RY
UEFI INTEL NUC5i3RY
SSDT INTEL NUC5i3RY
ASF! INTEL NUC5i3RY
SSDT INTEL NUC5i3RY
SSDT INTEL NUC5i3RY
SSDT INTEL NUC5i3RY
DMAR INTEL NUC5i3RY

 

[Ranger4]

Hi & welcome to the Forum.

You have Windows License Type: KMS Client. This is for multi user companies that purchase a license key for multi computer use. It is not for ordinary home users.

Where did you get this copy of Windows from?.

 

[ictslin]

I have been working on a handful of devices for a customer that were all previously set up by their last IT vendor. She said they had been using it for almost a year until the device called for the Windows License again. I have Windows 7 Licenses ready to go, but I'd rather not use ones that are unassigned unless I have to.

 

[Ranger4]

That seems explain it. With those multi user licenses such as the KMS Client one, MS check every now & then to see if the license is current & valid & as far as I know companies that use them pay a yearly license fee, so if it not renewed or lapses then it becomes invalid.

So it seems that you will have to use one of your reserve Windows licences.

 

[ictslin]

used another license

I was able to get windows 7 activated - now the only problem is I can't download updates from the Windows Update tool and only via "checking for updates online". I will research it and open a new thread if needed...

Thanks Everyone.

 

[torchwood]

Might be that a group policy restriction is in place on the server.

Roy

 

[ictslin]

I checked that... all is good there.

Thank you for the suggestion though.

 

[torchwood]

copy and paste the last day entries from the windows update log it should be throwing an error there, with a code i can check on.

Roy

 

[torchwood]

thought
If you used 1 of >>your<< licence keys, but the comp is still pointing towards the KMS server they will fail.

run this command please, post details

slmgr /dlv

Roy

 

[ictslin]

multiple computer

i'm actually showing multiple computers that I service with the same error....

View image: error code can't search for updates

Here's the screen shot of it.

 

[ictslin]

Here's the slmgr /dlv

View image: slmgr dlv 76

 

[torchwood]

That code comes back as a SERVER permissions error.

can you run the Mgadag again.
Are any of the comps running Enterprise versions of Office?

the previous IT support group would have removed their KMS licence authorisation for these comps
if the licence you used was WSUS you need to point it to your server, if it was retail and the reply to my Office question is yes then you will need W7 Ultimate on the comps.

Roy.