Unexplainable BSOD on friends computer

1youri

New member
Local time
9:19 AM
Messages
3
According to my friendhis PC has been having BSOD's for a long time now but never were much of a problem since they only seemed to happen when he left his PC running for more than a few days. But ever since a few days ago it started to happen more often, sometimes even multiple times a day. As it is not my PC, and I cannot monitor what happens before the crash, I can't find out what is causing the BSOD. I was hoping that anyone here could help me with this problem since I can't fix it myself.

About the BSOD(according to my friend):
It seems to happen randomly, he mostly plays games on his pc but it appears to happen even when he's not playing games
I've already scanned for virusses using AVG, ran malewarebytes, CCleaner, and defrag'd his PC

I've included the DM Log Collector file in the attachments
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel i7 3770k
Motherboard
ASRock Z77 Extreme4
Memory
Corsair Vengeance 2x8GB
Graphics Card(s)
Nvidia GeForce GTX 660Ti MSI OC 2gb
Hard Drives
WD Green 1TB
WD Black 3TB
Antivirus
AVG Free 2015
Browser
Chrome
According to the log your friend needs to start with installing SP-1.

Versie 6.1.7600 Build 7600
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Okay I've updated his windows and installed all the service packs, but he still gets the BSOD's, I hope this new log will give some insight and hopefully be able to give the reason for the bluescreens.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Intel i7 3770k
Motherboard
ASRock Z77 Extreme4
Memory
Corsair Vengeance 2x8GB
Graphics Card(s)
Nvidia GeForce GTX 660Ti MSI OC 2gb
Hard Drives
WD Green 1TB
WD Black 3TB
Antivirus
AVG Free 2015
Browser
Chrome
The installed Windows is counterfeit - The installed Product Key is an OEM_SLP Key for an ASUS computer - the motherboard here appears to be a retail one.

You need to reinstall using genuine media and Key.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Back
Top