uninstall problem

[Zyrandiel]

please help. i installed this file but there was an error before it finished. then i wanted to remove it but there's no icon in the remove programs section in the control panel. i tried looking in drive C my program files, in the folder of the program which installed erroneously, but there's no uninstall icon in there. i also checked in the start menu but i can only see the icon to run the program, no uninstall icon. so in my frustration, i deleted every file that i can see relating this program. In drive C, and in the start menu. but when i tried to install the program again, it says that I cannot continue the installation because the program is already installed. please help out folks.... How can I remove the program entirely from my computer... I don't know where to look for any more files that's clinging on my system.

 

[allend66]

System restore?

 

[Tarka Dal]

The easy answer to this is to do a system restore to the point just before this program was installed.

So, go to system restore and then restore to the point previous to installation of bogus program was installed...

 

[Tarka Dal]

System restore?

Ya beat me!

 

[Zyrandiel]

this would restore all the other programs that I installed also, and some settings in my OS that i customized which is a lot... Is there any other way aside from that?

 

[dreamer]

install revo uninstaller pro Revo Uninstaller Pro - Uninstall Software, Remove Programs easily.In this program you would get the option to uninstall the said program completely from your system.This is 30 days trial period of revo

 

[Zyrandiel]

@ dreamer: i'll try it man, tnx. hope this works, co'z my tune up utilities 2011 programs uninstaller can't detect it either.

 

[richc46]

Download and run ccleaner. It is made to clear up remnants etc
http://www.piriform.com/

 

[Zyrandiel]

@ richc46: have ccleaner latest version and used it after deleting the program files, also used 1click maintenance from TuneUp Utilities 2011. but still, when I reinstall the program it still detects the same way, that the program has already been installed.

 

[yowanvista]

@ richc46: have ccleaner latest version and used it after deleting the program files, also used 1click maintenance from TuneUp Utilities 2011. but still, when I reinstall the program it still detects the same way, that the program has already been installed.

Never ever use TuneUp utilities, it can damage your OS, did you try Revo?

 

[Zyrandiel]

@yowan: really? why would they make a program that supposedly "TUNES UP" your system but damages it anyway? that's kindav sick. I'm still @ work man, i've already downloaded REVO, i'll try this when I get home.

 

[yowanvista]

@yowan: really? why would they make a program that supposedly "TUNES UP" your system but damages it anyway? that's kindav sick. I'm still @ work man, i've already downloaded REVO, i'll try this when I get home.

TuneUP is pretty useless on Windows7, we have seen a lot of members getting their system messed up with it

Windows is a closed source system. Developers of tuneup utilities and registry cleaners do not have the core code of Win 7 and are not working on definitive information, but rather they are going on past knowledge and experience, most of which is not applicable to Win 7. Automatic cleaners will usually have to do some guesswork.

There is almost no tweaking that can be done to Win 7 to speed it up. The system is designed to diagnose itself and take care of itself which it does remarkably well. Win 7 maintains itself and that includes the registry.

Tuneup utilities are pure snake oil. At best they do nothing except use resources. At worst, they can mess your system up, slowing it down, and even crash it. There is no tuneup utility out there anywhere that can speed Win 7 up and improve its performance, at least not at this time.

This isn't to say that the system does not need to be maintained. Uninstall programs that you don't use, delete unneeded and unnecessary files. Defrag your hard drive. But don't screw with the registry unless you are an in depth expert in the Win 7 registry.

We have seen the adverse effects of tuneup utilities and registry cleaners and registry defraggers in the Crashes and Debugging Section. Most of the time, the cure is a clean install. Using a program such as Ccleaner is fine to get rid of old and unnecessary files. A tuneup utility is not only unneeded, it can actually harm your system. Don't use them.

 

[Zyrandiel]

tnx for the info yowan. So, what's my other option if REVO can't detect the installed program?

 

[EzioAuditore]

tnx for the info yowan. So, what's my other option if REVO can't detect the installed program?

If Revo fails, Under CCleaner's Registry cleaner, scan and see the results, if any option found which points to that program like, Missing MUI Reference, Obsolete Registry key etc, delete them (make a backup first when prompted unless you've changed the sett.). Try installing again then.

By the way, which program is it? Knowing the name may help find a removal tool, if any.

 

[Zyrandiel]

autodesk civil 3d 2011

 

[EzioAuditore]

autodesk civil 3d 2011

Have you been here - Autodesk - AutoCAD Services & Support - How to remove all Autodesk software products from a system to ensure a clean install ?

If not, delete the mentioned files and registry keys which are nothing but just remnants.

 

[Zyrandiel]

I checked out the link yowan, i'll try the methods written there... also the registry files deletion... tnx man...

 

[EzioAuditore]

I checked out the link yowan, i'll try the methods written there... also the registry files deletion... tnx man...

Don't forget to update us.

 

[gregrocker]

When a programs fails to uninstall correctly: reinstall the program, then uninstall it.

Read this tutorial on using Revo Unintsaller to get all remnants out, but the program must be installed correctly first: How To Use Revo Uninstaller To Completely Uninstall Programs

 

[baxxter]

@ richc46: have ccleaner latest version and used it after deleting the program files, also used 1click maintenance from TuneUp Utilities 2011. but still, when I reinstall the program it still detects the same way, that the program has already been installed.

Never ever use TuneUp utilities, it can damage your OS, did you try Revo?

you are right it hurms than help.its not from me but I noticed that before ,I asked that in Microsoft Answers