Update error code 9C59 when installing IE 10 for Windows 7 x64

[otterman]

I have been trying to install updates on a new setup Lenovo Thinkcentre with Windows 7 Pro 64-bit. All updates were successful except for Internet Explorer 10 for Windows 7 for x64-based Systems. This update gives error 9C59. I have tried a number of fixes, some related to .net, as some of the error information pointed me in that direction. I have tried the Microsoft fix-it for update problems to no avail.

Again, the error code in Windows Update is 9C59.

I am attaching two CBS zipped files, as my original would not upload, and I was thinking it might have been too big, being over the 10Mb limit. The files are CBS-1.zip and CBS-2.zip. The second file (CBS-2.zip) has three of the .cab files in it, all the text files are in the first zip.

 

[NoelDP]

CheckSUR seems to have found no problems - neither did SFC.
However, there are the following errors in the CBS.log file...

 Line 69083: 2013-10-16 14:13:45, Error                 CBS    Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
 Line 143042: 2013-10-16 14:16:07, Error                 CSI    [EMAIL="0000044f@2013/10/16:20:16:07.314"]0000044f@2013/10/16:20:16:07.314[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
 Line 143044: 2013-10-16 14:16:09, Error                 CSI    00000450 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392670# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
 Line 143045: 2013-10-16 14:16:09, Error                 CSI    00000451 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392669# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
 Line 143046: 2013-10-16 14:16:09, Error                 CSI    00000452 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392668# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
 Line 143047: 2013-10-16 14:16:09, Error                 CSI    00000453 (F) CRYPT_E_NOT_FOUND #7392420# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
 Line 143048: 2013-10-16 14:16:09, Error                 CSI    00000454 (F) CRYPT_E_NOT_FOUND #7391897# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 38 (0x00000026), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
 Line 143049: 2013-10-16 14:16:09, Error                 CSI    00000455 (F) CRYPT_E_NOT_FOUND #7391896# 2828240 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000026, pSink = NULL, disp = 0)
 Line 143051: 2013-10-16 14:16:09, Error                 CBS    Exec: Failed to commit CSI transaction to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
 Line 143055: 2013-10-16 14:16:09, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
 Line 143074: 2013-10-16 14:16:11, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]

These seem all to be related to the following error....

2013-10-16 14:16:07, Info                  CSI    0000044e Couldn't find the hash of component: Microsoft-Windows-Scripting-JScript, Version = 10.2.9200.16721, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\c15baa59ac49e0e749db788961557da574ebab1743a21c9ed75d179bf0217413.cat".

I'll see what I can do to find out a cause/fix for this, as it's a new one for me.
Shout if you haven't heard in 48 hours!

 

[otterman]

I very much appreciate your looking into this as this goes way beyond me. Any hope for a solution for this?

 

[NoelDP]

Thanks for the reminder - yes, I think there is hope

back later!