Solved USB ports not working on clean install of windows 7. How to fix?

EJGlass

New member
Local time
9:31 AM
Messages
11
asus rog g751jy-vs71(wx) "one drive, dual boot" windows 10 Home Premium 64bit, and 7 Pro 64bit

In W7, When Booting the USB works fine and I have a mouse, but when it gets to the login screen the keyboard and mouse just go black and do not function at all in W7. W10 works fine all the time.

I installed W7 after W10 and got everything loaded for SP2 and so on(using the pad/keys on the laptop), all drivers install fine and W7 updates are all in.

In order to even get into W7 though I must go into BIOS and turn off security settings and turn on CSM. Also must turn off Fast boot function. Not doing these things just locks the W7 load screen where the color dots are in mostion then lock.

Is there a way to get the USB to be working on W7 from login screen and into desktop?

Am using the W10 Dual boot selection screen after install of W7 used "bcdboot %windir%" to set that up.

Will I need to redo the W7 install? (Hope not)

Any suggestions?

Robert
 

My Computer My Computer

At a glance

Win 7 64bit2.2Ghz16GB560M
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Win 7 64bit
CPU
2.2Ghz
Motherboard
?
Memory
16GB
Graphics Card(s)
560M
Hard Drives
SamSung 840 Pro 512 and HGST 1TB
Antivirus
AVG IS
Browser
Firefox
W7 had no support from USB3.0 out-of-the-box.
Use USB 2.0 ports (black) and after log-on install the drivers.
 

My Computer My Computer

At a glance

Windows 10 Pro x64Core2Quad Q9550 @2.83GHz (o/c @3.82GHz)8GB (4x2GB DDR2)ASUS ROG STRIX GTX1050 Ti O4G Gaming
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64
CPU
Core2Quad Q9550 @2.83GHz (o/c @3.82GHz)
Motherboard
ASUS P5K Premium WiFi
Memory
8GB (4x2GB DDR2)
Graphics Card(s)
ASUS ROG STRIX GTX1050 Ti O4G Gaming
Sound Card
Creative Soundblaster X-Fi Platinum
Monitor(s) Displays
ACER ED273WIDX 27"
Screen Resolution
1920 x 1080
Hard Drives
SAMSUNG SSD 840 Series 120GB
SAMSUNG 500GB SATA 7200 rpm
2xWD Velociraptor 150GB 10000 rpm
PSU
600W
Case
CoolerMaster Centurion
Cooling
Cooler Master V8
Keyboard
VPRO V700
Mouse
Logitech G602
Antivirus
Norton IS
Browser
Firefox x64
W7 had no support from USB3.0 out-of-the-box.
Use USB 2.0 ports (black) and after log-on install the drivers.

I only have 3.0 ports (4) on the laptop. Will this machine then never run win 7Pro? (My disk version of Pro does have all support OOB)
 

My Computer My Computer

At a glance

Win 7 64bit2.2Ghz16GB560M
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Win 7 64bit
CPU
2.2Ghz
Motherboard
?
Memory
16GB
Graphics Card(s)
560M
Hard Drives
SamSung 840 Pro 512 and HGST 1TB
Antivirus
AVG IS
Browser
Firefox
Try the one attached
 

Attachments

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Try the one attached

I attempted to install by right clicking on the .inf files and they come up with "this file does not support this type of installation":)

Thanks anyways though!
 

My Computer My Computer

At a glance

Win 7 64bit2.2Ghz16GB560M
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Win 7 64bit
CPU
2.2Ghz
Motherboard
?
Memory
16GB
Graphics Card(s)
560M
Hard Drives
SamSung 840 Pro 512 and HGST 1TB
Antivirus
AVG IS
Browser
Firefox
You have to install them with Device Manager.
You're going to see a Missing driver - Make it search for the drive on the folder with drivers.
 

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
You have to install them with Device Manager.
You're going to see a Missing driver - Make it search for the drive on the folder with drivers.

OK I will get back to this tomorrow when I have time.

Thanks!

Let you know if it works then.
 

My Computer My Computer

At a glance

Win 7 64bit2.2Ghz16GB560M
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Win 7 64bit
CPU
2.2Ghz
Motherboard
?
Memory
16GB
Graphics Card(s)
560M
Hard Drives
SamSung 840 Pro 512 and HGST 1TB
Antivirus
AVG IS
Browser
Firefox

Attachments

  • Capture.JPG
    Capture.JPG
    37.3 KB · Views: 91

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
You have to install them with Device Manager.
You're going to see a Missing driver - Make it search for the drive on the folder with drivers.


OK I have installed the 64 bit versions and they are working fine now.

Thank You VERY much!!!!

This was becoming a headache the size of Texas(if you know what I mean)

I am closing this thread now since it is solved for me at least.
 

My Computer My Computer

At a glance

Win 7 64bit2.2Ghz16GB560M
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Win 7 64bit
CPU
2.2Ghz
Motherboard
?
Memory
16GB
Graphics Card(s)
560M
Hard Drives
SamSung 840 Pro 512 and HGST 1TB
Antivirus
AVG IS
Browser
Firefox
Glad you've done it.
Just to know, were the drivers I've attached on post nº4?
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Glad you've done it.
Just to know, was the drivers I've attached on post nº4?

Those drivers worked from the 64bit dir.

Thanks again!
 

My Computer My Computer

At a glance

Win 7 64bit2.2Ghz16GB560M
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Win 7 64bit
CPU
2.2Ghz
Motherboard
?
Memory
16GB
Graphics Card(s)
560M
Hard Drives
SamSung 840 Pro 512 and HGST 1TB
Antivirus
AVG IS
Browser
Firefox
Back
Top