Virgin's Desktop Help Program

steve-pressman

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Just downloaded it to see what it was like and to my surprise I got this when I tried to install it :confused:


Steve
 

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My Computer

Computer Manufacturer/Model Number
Over Clockers Ultima Viper 2.80Ghz
OS
Windows 7 Ultimate 64 - OEM Service Pack 1
CPU
Intel Core i7 930 2.80Ghz Bloomfield Socket LGA 1366
Motherboard
Gigabyte GA-X58A-UD3R Intel X58 Socket 1366 DDR3
Memory
Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600Mhz Tri Channel
Graphics Card(s)
Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 PCI Express
Sound Card
Realtek ALC889 @ Intel 82801JB ICH10 - High Definition Audio
Monitor(s) Displays
Samsung SyncMaster 920N 19"
Screen Resolution
1280*1024
Hard Drives
1 x OCZ Vertex2 Series 120GB 2.5" SATA-II SSD
1 x Seagate Barracuda 7200.12 1TB SATA-II 32MB Cache
1 x Western Digital Caviar Green 2TB SATA-II 64 MB Cache
PSU
Corsair TX 650W ATX SLi
Case
Antec 902 Ultimate Gaming Case Black
Cooling
Prolimatech Megahalems Rev B CPU Cooler Socket 775/1156/1366
Keyboard
Microsoft Comfort Curve Keyboard
Mouse
Microsoft Optical USB
Internet Speed
ADSL24 FTTC 34.2 Mbps Down 7.1Mbps Up
Other Info
OcUK 22x DVDSATA ReWriter Black
Akasa AK-FN058 Apache Black Super Silent 120mm Fan
Printer Epson Stylus Photo R300
Scanner Canon Canoscan 8000F
Hiya steve,

Here's a PC Advisor thread by Virgin that's been going on for about a month... may wanna skim through it for answers.

Cheers,

Walker
Windows Outreach Team

EDIT: My bad, the thread is actually by PC Advisor editors hosting a beta test of the Virgin Desktop Help software... :P
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dm3 (netbook) *** 27" iMac (Dual-Boot)
OS
Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
CPU
AMD Athlon Neo X2 1.6GHz *** Intel Core i7 Quad Core 2.8GHz
Memory
4.00 GB *** 4.00 GB
Graphics Card(s)
ATI Radeon HD 3200, 384MB *** ATI Radeon HD 4850, 1GB
Sound Card
ATI High Definition Audio *** ATI High Definition Audio
Monitor(s) Displays
LG Flatron W2053TX
Screen Resolution
1600 x 900 (monitor), 1266 x 768 (laptop) *** 2560 x 1440
Hard Drives
300 GB SATA (internal), 500 GB HP SimpleSave (external) *** 1 TB SATA (internal), 160 GB LaCie (external)
Mouse
Logitech Cordless Optical Mouse for Notebooks
Internet Speed
Broadband
thats strange!
 

My Computer

Computer Manufacturer/Model Number
Amilo M3438g
OS
Windows 7 Home Premium 32bit
CPU
?
Motherboard
?
Memory
2GB Ram
Graphics Card(s)
nVidia GeForce 6800
Sound Card
Realtek
Monitor(s) Displays
Laptop Screen
Screen Resolution
1440x900
Hard Drives
2 - HDD
PSU
?
Case
Laptop
Cooling
?
Keyboard
UK Layout - into laptop
Mouse
Microsoft Wireless Mobile Mouse 1000
Internet Speed
30mbps (VirginMedia)
Other Info
Fujitsu Siemens Computers Amilo M3438G with 2GHz Processor
have you tried running the installer in xp compatibility mode?

(why is it is can never spell compatibility right? +1 for integrated spell-checkers!)
 

My Computer

Computer Manufacturer/Model Number
mickey megabyte 1234
OS
ultimate 64 sp1
CPU
i5 2500K [email protected]
Motherboard
MSI P67A-GD53
Memory
8 gigs GSkill Ripjaws 1600
Graphics Card(s)
amd hd6950
Sound Card
creative x-fi gamer
Monitor(s) Displays
samsung 24"
Screen Resolution
1920x1080
Hard Drives
ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext
PSU
antec 550
Case
antec three hundred
Cooling
i'm a cooling fan
Keyboard
saitek eclipse ii
Mouse
logitech g3
Internet Speed
about 4 Mbps
Other Info
i love win7
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