WD My Passport 0820 - Not Initialized - Data Lifeguard FAIL

[mfawzy]

Hi,
I have WD My Passport 0820 and it was working without any problem, and it it has been stopped few days ago. I hardly succeeded to remove the security password from it, but I can't open it.

After removing the security password, I found the disk appears in the disk management like this...



I tried the "WD Data Lifeguard Diagnostic for Windows" and I got the below results.



Test Option: QUICK TEST
Model Number: WD My Passport 0820
Unit Serial Number: WX41AA3Y0683
Firmware Number: 1007
Capacity: 2000.37 GB
SMART Status: Not Available
Test Result: FAIL
Test Error Code: 08-Too many bad sectors detected.
Test Time: 09:05:03, February 27, 2017



Then I read the thread about using "MiniTool Partition Wizard" but the disk doesn't appear on it!



I found the option of Initialize the disk but I don't know what to do!!





Tried the HDHacker to the read the MBR but it couldn't.



I also, tried the Test Disk and PhotoRec but they couldn't recognize the WD external passport too!





Unfortunately, I have a years of data on it and I can't imagine that I can lose it!
I appreciate your help.
Thanks

 

[jumanji]

Welcome to Seven Forums.

Your 2TB WD My Passport is dead - the HDD inside. And unfortunately, because your Passport is 1. hardware encrypted by an encrypt/decrypt chip inside the enclosure and 2. that enclosure electronics is integrated into the HDD, no DIY data recovery is possible.

You may contact some Professional Data Recovery Agency in your region.