Solved Weird Bluescreen Errors W7, New Laptop

MiKe092

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Hey all, any help is needed, would like to find what is resulting in Blue screens. i was thinking perhaps the drivers installed or install files of Windows 7 Home Premium 32bit OS. The laptop is a new HP Pavillion Entertainment PC which had windows 7 home premium pre-installed on it. Not sure what to do.

I was hoping the community could off me some advice. You will find the Mindumps of the Blue screens attached.

Thnx in advance, any help would be very much appreciated.
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv7 Notebook PC
OS
Windows 7 Prem
CPU
Intel Core i7 CPU Q 720 @ 1.60ghz
Motherboard
Intel PM55
Memory
4096MB DDR3 (2 Dimm) 3GB Avail as of 32bit Windows
Graphics Card(s)
NVIDIA GeForce GT 230M 1 GB
Sound Card
NVIDIA HD Audio
Monitor(s) Displays
17.3 Diagonal HD High-Definition HP BrightView Widescreen
Hard Drives
640GB 7200RPM (Dual HDD - 320GB x 2)
Hello MiKe, welcome to the Seven Forums.

Except the last BSOD, all others were caused by a HP Protect Smart mobile data protection sensor driver:
[FONT=Segoe UI, Arial]On Wed 27.01.2010 16:04:40 your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]hpdskflt.sys[/FONT]
Bugcheck code: 0x9F (0x4, 0x258, 0x863CE9A8, 0x8317AB24)
Error: [FONT=Segoe UI, Arial]DRIVER_POWER_STATE_FAILURE[/FONT]
Dump file: C:\Windows\Minidump\012710-44881-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\drivers\hpdskflt.sys
product: [FONT=Segoe UI, Arial]Mobile Data Protection System[/FONT]
company: [FONT=Segoe UI, Arial]Hewlett-Packard[/FONT]
description: HP Disk Filter - SATA/RAID
[/FONT]
This device is a sensor that monitors movements of your laptop and reduces system failures caused by accidental drops and shocks.

First of all, go to Device Manager and uninstall this device by right clicking it and choosing Uninstall. Reboot your laptop.

View attachment 50581

Then it's up to you: this device is not needed for your computer to run, so there's no need to install it. However, if you want it, download it from HP and reinstall. Because you have not given the exact model of your dv-7 laptop (dv7-XXXXyy), I can not give you a link to download page. Go to HP United States, give the exact model of your laptop, choose your OS and look for HP ProtectSmart Hard Drive Protection.

I have it installed because my laptop is quite often "on the road" and I feel it is like a seat bealt in a car. You wish you never need it but it's there if something happens.

Kari
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
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