If they were checked and greyed out, that almost certainly means that permissions for the whole ...\Packages\ key have been altered at some time - which is probably when this error crept in.
The CheckSUR report is still the same - did you get any error message when you ran the command afterwards?
Please run the following command again and post the results. -
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11"
The CheckSUR report is still the same - did you get any error message when you ran the command afterwards?
Please run the following command again and post the results. -
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2685811_SP1~31bf3856ad364e35~amd64~~6.1.1.11"
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus K52F or Lenovo B51-80
- OS
- Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
- CPU
- i3 370M/i7 6500U
- Motherboard
- Asus/Lenovo
- Memory
- 8GB - finally :)/8GB
- Graphics Card(s)
- it's an i3, dude!/dual Intel&nVidia
- Sound Card
- onboard
- Monitor(s) Displays
- 15.6" built-in
- Screen Resolution
- 1366x768/1920x1080
- Hard Drives
- 750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
- PSU
- n/a
- Internet Speed
- as much as I can get - usually on a dongle/phone, so <1MB/s
- Antivirus
- MSE/Defender
- Browser
- IE11/12/Edge/Chrome/FF(if I must)