[Win7 BSOD] ntoskrnl.exe+70740

[mperrone]

Hello all,

Girlfreind's computer runs into BSOD's quite a bit; the frequency is irregular but, after running Blue Screen Veiwer I found that the driver it points to as the problem is ntoskrnl.exe+70740.

A quick look around in device manager shows that most drivers are up to date in terms of the hardware, minus the CD/DVD rom drive that has a driver that is from 2006 that Windows deems up to date. Probably not it. Computer runs pretty clean; checking with Process Explorer most things are Windows operations, with McAfee VSE (virus scan enterprise) as protection and Zonealarm as a firewall.

Regarding the computer itself:

Windows7 Home Premium, 64-bit full retail.
Dell Inspiron 1545 laptop
Dual-Core 4300 @ 2.10 Ghz, no overclocking
Laptop is about a year old, and the OS hasn't been reinstalled.

I'm running jcgriff's utility now, and will post the dumps when I get them.

Thanks in advance,
-MP

 

[Jonathan_King]

Hi there,

Just attach the entire jcgriff2 report; it will include all dumps on the system automatically.

 

[mperrone]

Dumps attached.

Some interesting notes from the user.

• BSOD's ususally occur at user's home when other computers are acsessing the wireless network. Alone, rarely happens. Wireless is standard WEP encrypted. IPv6 is turned off, which is curious.
• Other locations yeild less, if any, BSODs. The wireless networks at these locations are also WEP, and other machines are acsessing the wireless for prolonged amounts of time.
• Problem has occired since the summer (BSV shows 6/1 as the first crash).

Let me know if you have any questions or concerns.

-MP

 

[Jonathan_King]

Good, good.

It appears you are victim to a bug in Windows. Install this hotfix: Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F"

That should do the trick. If not, post back with a new report, and we'll be sure to get it resolved.

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Jan 17 15:08:07.780 2011 (UTC - 5:00)
System Uptime: 0 days 0:07:20.777
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1545                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 12 16:07:57.259 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:55.241
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1545                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 12 16:01:39.704 2011 (UTC - 5:00)
System Uptime: 0 days 0:05:19.686
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1545                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 12 15:55:57.577 2011 (UTC - 5:00)
System Uptime: 0 days 0:11:53.574
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1545                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Jan 12 15:43:39.718 2011 (UTC - 5:00)
System Uptime: 0 days 12:26:12.715
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
SystemProductName = Inspiron 1545                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[mperrone]

Installed the fix, I'll let you know if there are any other issues.

Thanks,
-MP